Browse Items (3132 total)

Universities in Africa are witnessing unprecedented growth; The government is establishing more
universities, and private institutions are also coming on board to meet the growing demands for
university places. As well as the increasing numbers of…

Purpose
The study sought to assess the nexus between components of perceived justice and satisfaction, trust and loyalty with service recovery.
Design/methodology/approach
Survey data were gathered from a sample of 300 clients from 8 midscale…

Purpose The study sought to assess the nexus between components of perceived justice and satisfaction, trust and loyalty with service recovery. Design/methodology/approach Survey data were gathered from a sample of 300 clients from 8 midscale hotels…

In this paper, the authors examined consumers’ intention to adopt and use mobile payment methods in
Ghana. Data for the study was obtained from a sample of 260 respondents through online and direct
survey using structured questionnaire. Structural…

In this paper, the authors examined consumers’ intention to adopt and use mobile payment methods in
Ghana. Data for the study was obtained from a sample of 260 respondents through online and direct
survey using structured questionnaire. Structural…

Micro Small and Medium Enterprises (MSMEs) are considered the most enterprises that create jobs in the country when running consistently and very well leading to the achievement of high Gross Domestic Product (GDP) reflecting in the macro economy.…

This paper presents preliminary findings from an ongoing investigation into the effect of continuous professional development (CPD) on the teaching of university lecturers. We sought to explore the experiences of lecturers who have taken part in CPD…