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Purpose-As the digital version of word-of-mouth, social media represents the materialization, storage, and retrieval of word-of-mouth content online. The study examined the social media marketing activities of Vodafone and MTN Ghana’s Facebook pages…

Healthcare consumers are becoming more critical with the quality of healthcare they receive. As a result, there are increasing complaints about the poor quality of healthcare received in the public domain. Under-five mortality (U5M) is one of the key…

The typical flavour characteristics of cocoa are related to the cocoa bean genotype and the growing environmental conditions. However, the flavour does not exist in freshly harvested beans. Flavour is generated by a series of procedures that begins…

Occupational Health and Safety is concerned with health, safety and welfare of people at the work place. The objective of all occupational health and safety programmes is to promote a safe work environment. The oil and gas industry is one of the…

The influx of mobile money has improved financial inclusion significantly in Ghana. With the simplicity of the technology, more people, especially illiterate and uneducated, are comfortable with its use than banks. Among the users of the Mobile Money…

The mobile telecommunication industry is one of the most competitive in the world today. As telecommunication companies battle to gain competitive advantage and to improve revenue, it has become standard practice in Ghana for telecom companies to use…

Following the discovery of Ghana’s oil and gas in 2007 of larger and commercial quantities, the expectations of Ghanaians and communities where the exhaustible natural resource “black gold” was found, went high thereby compelling Policy makers in the…

This study aimed to examine the impact of interest rate risk on the profitability of Banks in Ghana. The specific objectives of this were to assess the interest rate risk management practices of CAL Bank, to examine the relationship between the…

Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's…