Browse Items (644 total)

This study is designed to examine the effects of share pricing on firm’s performance. Net profit earnings of the firm
was used as the dependent variable for the study whilst the independent variables constituted some characteristic
indicators that…

This book chapter is aimed at finding out how SMEs in Ghana employ electronic customer relationship management (E-CRM) to improve their business performance. Case studies were used and five companies were selected and their managers interviewed. The…

Due to growing global competition, the mining industry has suffered significant share of losses and the mining industry in Ghana is no exception. Lean operations and maintenance is a widely accepted and adopted approach across many industries and…

As part of COVID-19 containment measures, the World Health Organization
(WHO) declared the rapidly spreading disease to be a pandemic on 11 March
2020, (WHO, 2020), leading to most countries in Africa declaring a state of
emergency. Zimbabwe, in…

In response to the surging COVID-19 pandemic, the government of Ghana shut down all schools on March 16th, 2020. This compelled many higher education institutions globally and in Ghana to adopt emergency remote teaching and learning (ERTL) to ensure…

The higher education landscape is changing. The global competition for students’ enrolments has increased
around the world. Universities are competing within their home market as well as in the international market. As
government funding for public…

Although emotional intelligence has been linked to employee engagement in the private sector, there is very little research regarding public sector employees. This study explores how emotional intelligence influences work engagement with work-related…

Employees can be made ambassadors of organisations if well motivated. Employees who have bought into the vision of organisation can bring about positive change management. There are a number of factors that can affect the brand of a company. These…