Ensuring employee task performance: Role of employee engagement

Ensuring employee task performance: Role of employee engagement

Theresa Obuobisa‐Darko

Engaged employees play significant roles toward organizational success. They exhibit different characteristics—dedicated, absorbed, and work with vigor. This paper explains the complex relationship between employee engagement (EE) and task performance in Ghana, a developing country with its unique collectivist and high‐power distance culture. Electricity Company of Ghana was purposively selected and its employees were quantitatively surveyed. Structural equation modelling, partial least squares, was used to examine the relationship. Results show that EE has a positive and significant effect on employee task performance (ETP). Results increase the level and confirmed generalizability of the findings that when employees are engaged, they perform better. Vigor, a dimension of EE, has significant impact on ETP than dedication and absorption.

2020

https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:ns9cj8rnVeAC

English