Browse Items (644 total)

Value co-creation (VC) is generally considered as having mutually beneficial implications for all actors involved. Nonetheless, emerging evidence on value co-destruction and its consequences on the wellbeing of co-creating actors implies that…

Purpose
The increasing number of banks in the Ghanaian banking industry has brought about intense competition in the industry. The purpose of this paper is, therefore, to examine the factors that influence retail banking customers’ loyalty…

Despite the growing research on the performance implications of technological and organizational innovation, our understanding of how they impact SMEs’ international performance is limited. Drawing from the dynamic capability and the institutional…

This paper combines recent livelihoods approaches to refugee studies with a social resilience framework to explore the interlinkages between refugee–host relations and refugee coping strategies in the Buduburam camp in Ghana. The reported experiences…

There has been widespread criticism about the rates of participation of students enrolled on MOOCs (Massive Open Online Courses), more importantly, the percentage of students who actively consume course materials from beginning to the end. The…

This paper examines the dialogic potential of insurance firms’ websites in Ghana. Research was executed via a content analysis of insurance companies’ websites in Ghana using Kent and Taylor’s (1998) dialogic framework. Insurance companies in Ghana…

Purpose
The purpose of this paper is to explore the relationship between transformational leadership, knowledge management capabilities, organizational learning, and innovation performance in the context of higher education…

Social media and other web 2.0 tools have provided users with the platform to interact with and also disclose personal information to not only their friends and acquaintances but also relative strangers with unprecedented ease. This has enhanced the…

: From the complexity theory, it is argued that external factors largely determine the effectiveness of firm-level strategies. Hence, firms must seek to align their strategies such as market innovation with the prevailing business environment to…

This paper reports on changing inter-generational relations among long-term Liberian refugees in the Buduburam settlement camp in Ghana. Four months of fieldwork were conducted in the settlement, using a range of qualitative methods to elicit emic…