Mobile Money Sustainability by Service Providers in Ghana: Challenges and Benefits

DENNIS NII ADJEI ANNANG.pdf

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Title

Mobile Money Sustainability by Service Providers in Ghana: Challenges and Benefits

Creator

Dennis Nii Adjei Annang

Description

The study intended to investigate the sustainability of mobile money in Ghana, which is currently making waves in Ghana. The problem addressed in this research was how mobile money systems are sustained amidst challenges and setbacks to the system. The methods employed to solve the problem was a quantitative approach through the use of a descriptive research design, specifically cross-sectional correlational survey design. From the research results, the study revealed that respondents have knowledge on the sustainability of mobile money, and education is key to make the sustainability of mobile money in Ghana a reality.
The study also revealed key strategies that are being employed to sustain mobile money and also the practical steps that are in place to make sure the sustainability strategies are realistic. The study further revealed some perceived and real-time challenges that are associated with the sustainability of mobile money in Ghana. An interesting discovery was also made, in terms of Ghana lacking a mobile money sustainability model; thus, three models were developed in this study based on the results and findings obtained at the end of this study.

Subject

MSc. Management Information Systems

Publisher

Ghana Technology University College


Date

June, 2016

Contributor

Dr. Daniel M. O. Adjin