Emotional intelligence and work engagement

Emotional intelligence and work engagement

Theresa Obuobisa-Darko, Ophelia Delali Dogbe-Zungbey, Frederick Frimpong, Evans Sokro

Although emotional intelligence has been linked to employee engagement in the private sector, there is very little research regarding public sector employees. This study explores how emotional intelligence influences work engagement with work-related psychological impact acting as a moderator. The study adopts the cognitive–motivational–relational theory of emotions, which has a minimal research focus in developing countries. Using stratified random sampling, a self designed questionnaire and interviews, data was gathered from public servants and analysed. The results showed that Emotional Intelligence (emotional management, emotional evaluation and emotional control) positively influences work engagement. Also, emotional management had the highest (positive) impact on work engagement among the three variables. Additionally, it was discovered that the psychological needs at the workplace …

Environment and Social Psychology

2023

https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&cstart=20&pagesize=80&citation_for_view=FrXAX-kAAAAJ:dshw04ExmUIC

English