Learner attitudes, satisfaction and success in online learning environments: a mediation-moderation model for higher educational institutions

10-1108_ijem-03-2023-0102.pdf

Dublin Core

Title

Learner attitudes, satisfaction and success in online learning environments: a mediation-moderation model for higher educational institutions

Creator

Evans Sokro, Theresa Obuobisa-Darko, Bernard Okpattah

Description

Purpose
This study examines learner satisfaction and success as mechanisms through which online learning quality translates into learners’ continuous intentions of use by extending DeLone and McLean’s information system success model. It also examines the moderating effect of perceived supervisory support and learners’ self-regulation on online learning quality in Higher Education Institutions.
Design/methodology/approach
Survey data were obtained from 540 students in both private and public higher institutions of learning in Ghana. The Partial Least Squares – Structural Equations Modelling (PLS-SEM) technique was used to test the hypothesised relationships.
Findings
The results revealed that system quality emerged as the single most important variable in the DeLone and McLean model, that influences learner success and satisfaction. Further, learner satisfaction has a significant positive effect on …

Publisher

Emerald Publishing Limited

Date

2024

Source

https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&cstart=20&pagesize=80&citation_for_view=FrXAX-kAAAAJ:WbkHhVStYXYC

Language

English