Bank Brand Avoidance: Service
Perspectives from Nigeria and Ghana

26173 MOGAJI_Brand_Communications_Of_Higher_Education_Institutions_In_Africa_(AAM)_2019 (1).pdf

Dublin Core

Title

Bank Brand Avoidance: Service
Perspectives from Nigeria and Ghana

Creator

Robert Ebo Hinson

Description

Brands are important for both consumers and frms. While strong brands
bring fnancial benefts to frms and help them diferentiate themselves
from competing products, it also gives assurance to consumers and helps
assuage the tension involved in making a purchase decision (Keller, 2001).
Brands are also essential for the success of service frms (Berry, 2000).
However, service branding is complicated due to its intangibility (Berry,

Publisher

Te Author(s), under exclusive license to Springer Nature Switzerland AG

Date

2022

Source

https://www.researchgate.net/profile/Varsha-Jain-6/publication/360369229_Leveraging_Digital_Marketing_and_Integrated_Marketing_Communications_for_Brand_Building_in_Emerging_Markets/links/6490186795bbbe0c6ed8cf19/Leveraging-Digital-Marketing-and-Integrated-Marketing-Communications-for-Brand-Building-in-Emerging-Markets.pdf#page=78

Language

English