Dublin Core
Title
The persistence of organizational performance problems the public services in Ghana: The perspective of societal culture
Creator
Emelia Amoako-Asiedu, Frank Kwaku Loius Ohemeng, Theresa Obuobisa-Darko, Kenneth Parku
Description
Performance management (PM) has been one of the most profound initiatives of public services reforms in both developed and developing countries in the last three decades. Despite its acceptance as a tool to enhance efficiency, effectiveness, and accountability, many continue to question its efficacy to enhance organizational performance in public services. This is because organizational performance problems continue to persist in the sector. How then can this persistence of organizational performance problems be explained? For some scholars, the answer lies in examining the behaviour of employees and thus moving away from the instrumentality of PM. While this is laudable, what influences employees’ behaviours for them to engage in activities that make nonsense of the existence of PM has not been greatly articulated. In this paper, we attempt to contribute to this discussion by focusing on how societal …
Publisher
SAGE Publications
Date
2023
Source
https://scholar.google.com/citations?view_op=view_citation&hl=en&user=eSTq3EQAAAAJ&citation_for_view=eSTq3EQAAAAJ:KlAtU1dfN6UC
Language
English