The relationship between social interactions, trust, business network, external knowledge access and performance: a study of SMEs in Ghana

10-1108_vjikms-05-2020-0088.pdf

Dublin Core

Title

The relationship between social interactions, trust, business network, external knowledge access and performance: a study of SMEs in Ghana

Creator

Henry Boateng, George Oppong Appiagyei Ampong, Diyawu Rahman Adam, Kwame Simpe Ofori, Robert Ebo Hinson

Description

Purpose
The purpose of this paper is to examine the role of social interaction ties, trust and business networks in the acquisition of foreign business knowledge and foreign institutional knowledge. It also assesses the effect of these types of knowledge on small and medium enterprises’ (SME) export performance. Furthermore, this study determines the moderating role of absorptive capacity in the relationship between foreign business knowledge, foreign institutional knowledge and export performance.
Design/methodology/approach
This study used a survey research design using data from nontraditional SME exporters in Ghana. There were 257 respondents who were employees (managers/owners) of SMEs in Ghana. The model was analyzed using structural equation modeling.
Findings
Social interaction ties, trust and business networks have a significant effect on the acquisition of foreign business knowledge and …

Publisher

Emerald Publishing Limited

Date

2022

Source

https://scholar.google.com/citations?view_op=view_citation&hl=en&user=NogL9W0AAAAJ&citation_for_view=NogL9W0AAAAJ:ULOm3_A8WrAC

Language

English