Effective Complaint Management: The Business Case for Customer Satisfaction.2nd Edition

(Management for Professionals) Bernd Stauss, Wolfgang Seidel - Effective Complaint Management_ The Business Case for Customer Satisfaction-Springer International Publishing (2019).pdf

Dublin Core

Title

Effective Complaint Management: The Business Case for Customer Satisfaction.2nd Edition

Creator

Bernd, Stauss., and Wolfgang, Seidel.

Subject

Marketing

Publisher

Springer International Publishing

Date

2019

Format

PDF

Language

English

Type

Text