Dublin Core
Title
The Impact of Effective Stakeholder Management on Success of Infrastructure Projects in Ghana’s Tertiary Institutions: The Case of Gimpa
Creator
Lawrence Avevor
Description
With the objective of studying the impact of effective stakeholder management on the success of infrastructural projects in Ghana’s tertiary institutions, this study sought to identify what constitutes project success in the opinion of associated stakeholders of infrastructural projects carried out in tertiary educational institutions in Ghana, determining determinants of effective stakeholder management and how they impact on the infrastructural projects and finally creating a profile and engagement tool for managing projects within the context of infrastructural projects in state owned tertiary educational institutions in general and GIMPA in particular.
The case study approach was adopted for this study coupled with data collected through surveys. The entire organisation (GIMPA) constituted the population for the research. With a sample size of 47, the purposive sampling technique was adopted to select primary stakeholders while secondary stakeholders were randomly sampled. The results of this study suggest that understanding project stakeholders, their different requirements and measuring project performance against defined key performance indicators are relevant steps to achieving success for all project stakeholders. The study concluded with a model for stakeholder profiling and engagement for the organisation to improve on its internal processes and two key recommendations thus: Tertiary educational institutions should pay close attention to stakeholder management issues in a formalized manner as this has been found to have a strong correlation with project success. Project stakeholder management efforts being undertaken in institutions of higher learning should focus first and foremost on the top five priority stakeholder engagement activities discovered in this research; namely, proper stakeholder identification, frequent engagements, solving conflict issues promptly, constantly analyzing and making the most of intra-stakeholder coalitions and conflicts, as well as demonstrating an understanding of and responding to the interests of the various stakeholder groups.
The case study approach was adopted for this study coupled with data collected through surveys. The entire organisation (GIMPA) constituted the population for the research. With a sample size of 47, the purposive sampling technique was adopted to select primary stakeholders while secondary stakeholders were randomly sampled. The results of this study suggest that understanding project stakeholders, their different requirements and measuring project performance against defined key performance indicators are relevant steps to achieving success for all project stakeholders. The study concluded with a model for stakeholder profiling and engagement for the organisation to improve on its internal processes and two key recommendations thus: Tertiary educational institutions should pay close attention to stakeholder management issues in a formalized manner as this has been found to have a strong correlation with project success. Project stakeholder management efforts being undertaken in institutions of higher learning should focus first and foremost on the top five priority stakeholder engagement activities discovered in this research; namely, proper stakeholder identification, frequent engagements, solving conflict issues promptly, constantly analyzing and making the most of intra-stakeholder coalitions and conflicts, as well as demonstrating an understanding of and responding to the interests of the various stakeholder groups.
Subject
MSc. Engineering Project Management
Publisher
Ghana Technology University College
Date
May, 2018
Contributor
Dr. Mrs. Ethel Asante Antwi