Dublin Core
Title
Evaluation of the Impact Of Operational Assets Maintenance On Services Reliability in The Utilities Distribution Companies in Ghana. A Case Study Of Ecg & Nedco.
Creator
Edward Amo-Acquah
Description
Electricity has become indispensable in our way of life and it is at this period of time that the average person requires quality, secured and affordable power supply at all times to support our
industrialization, job creation and poverty alleviation effort.
In contrast the Utilities companies are under pressure and confronted with an array of challenges including ageing infrastructure, high expectation from consumers, inadequate investments, high operational power losses and no being able to attain full cost of electricity sold. It is against this background that this research is carried out to study asset maintenance processes
which are currently being practiced in the distribution companies and whether they are up to the best international standards and moreover whether they are capable of meeting the ever increasing expectation of their customers.
Methodology deployed in the study included sending a well structural questionnaire to at least half the operating areas and regions of ECG and NEDCO based on a purposive sampling technique with enquires spanning from strategy techniques, to planning organizational structure human resources material management, to use of Information and Communication Technology (ICT) to health and safety issues among others. Data was also collected on their reliability of the network Results of study indicate that the current asset maintenance practice of all seven areas centre around stabilising and preventive regimes with very little variations among all of them. This is mainly due to similar structures and methods being implemented by virtue that they are under two main umbrella state controlled organizations.
Moreover following the research, although a lot has being done to raise the standard of assets maintenance, current practices will never allow them to achieve the expected standard unless drastic measures are put in place for them to move away from the classical approach of maintenance to a more aggressive and predictive. Furthermore in our study we identified major recommendations, including strong leadership, changes in maintenance methodology, Change management and migrating to the use of modern ICT in all areas of operation which if adopted aggressively with concerted effort could lead to the
achievement of the ambitious performance indicators set by the industry regulator and business excellence.
industrialization, job creation and poverty alleviation effort.
In contrast the Utilities companies are under pressure and confronted with an array of challenges including ageing infrastructure, high expectation from consumers, inadequate investments, high operational power losses and no being able to attain full cost of electricity sold. It is against this background that this research is carried out to study asset maintenance processes
which are currently being practiced in the distribution companies and whether they are up to the best international standards and moreover whether they are capable of meeting the ever increasing expectation of their customers.
Methodology deployed in the study included sending a well structural questionnaire to at least half the operating areas and regions of ECG and NEDCO based on a purposive sampling technique with enquires spanning from strategy techniques, to planning organizational structure human resources material management, to use of Information and Communication Technology (ICT) to health and safety issues among others. Data was also collected on their reliability of the network Results of study indicate that the current asset maintenance practice of all seven areas centre around stabilising and preventive regimes with very little variations among all of them. This is mainly due to similar structures and methods being implemented by virtue that they are under two main umbrella state controlled organizations.
Moreover following the research, although a lot has being done to raise the standard of assets maintenance, current practices will never allow them to achieve the expected standard unless drastic measures are put in place for them to move away from the classical approach of maintenance to a more aggressive and predictive. Furthermore in our study we identified major recommendations, including strong leadership, changes in maintenance methodology, Change management and migrating to the use of modern ICT in all areas of operation which if adopted aggressively with concerted effort could lead to the
achievement of the ambitious performance indicators set by the industry regulator and business excellence.
Subject
MSc. ENGINEERING PROJECT MANAGEMENT
Publisher
Ghana Technology University College
Date
May 2016
Contributor
Ing. Isaac Hanson