Browse Items (644 total)

The coronavirus disease 2019 pandemic posed a big obstacle for nations as it affected the anticipated cash flows from the tourism and hospitality industry. Many tourist destinations have suffered as a result of the coronavirus disease 2019 crisis.…

Purpose – The purpose of this paper is to argue for a theoretical framework by which development
of computer based health information systems (CHIS) can be made sustainable. Health Management
and promotion thrive on well-articulated CHIS. There are…

Purpose
The study's goal is to assess the influence of multichannel integration quality on perceived value, service convenience and service experience in a multichannel banking context. Furthermore, the study investigated the impact of perceived…

Engaging and managing stakeholders in early-stage ventures are complex and often result in conflicts. For instance, the factors that influence the success or failure of early-stage ventures include misunderstandings between founders and key…

This study proposes and tests a model of how and when previous failure experience can impact on subsequent business model innovation of business to business (B2B) SMEs. Analysis of survey data from a sample of 182 B2B SMEs indicates that failure…

Purpose The study sought to assess the nexus between components of perceived justice and satisfaction, trust and loyalty with service recovery. Design/methodology/approach Survey data were gathered from a sample of 300 clients from 8 midscale hotels…

Social Networking Sites (SNSs) have become an essential part of the daily lives of billions of people worldwide. Because SNS service providers use a revenue model that relies on data licensing (selling of user data), they share user data with other…

The functionalities of most Social Networking Sites allow users to enjoy practical benefits like maintaining important social and business rela-tionships, communicating with others, and getting feedback on important shared information. However, the…

With the ever-increasing internet penetration in Ghana, e-commerce development seems to be on the ascendency. However, users are reluctant to patronize these online sites due to the lack of trust. While literature is inundated with numerous B2B and…