Browse Items (645 total)

Hospitality and Tourism Marketing: Building Customer Driven Hospitality and Tourism Organizations is an absolutely crucial book in light of the world post COVID-19. Following the pandemic, big hotel chains like the Accor Group and Marriot closed…

Hospitality and Tourism Marketing: Building Customer Driven Hospitality and Tourism Organizations is an absolutely crucial book in light of the world post COVID-19. Following the pandemic, big hotel chains like the Accor Group and Marriot closed…

Volunteer tourism discourse seems to have a disproportionate emphasis on the guest at the expense of the host. This trend seems to be replicated in the Ghanaian studies although it is well understood that without host support, tourism cannot be…

Municipal solid waste is recognised as an obnoxious local development challenge in many developing countries. The continuous struggle to ensure sustainable waste management in Ghana is a challenge of inadequate data on waste generation and the…

Information and Communication Technologies (ICT) have become part of everyone's’ lives and imagining
a life without them seems almost impossible. Mobile phones and social media platforms, which are of
great importance in this thesis, are used for…

This paper aims to report as a study that contributes to the understanding of the roles of strategic corporate social responsibility (CSR) in overall organisational performance. The approach to the paper was by the review of acclaimed researches with…

This paper seeks to investigate the relationship amongst service experience, customer satisfaction and brand loyalty in the Ghanaian telecommunication industry. Students from Central University College Accra were selected randomly to respond to a…

In an attempt to incorporate human factors into technical failures as accident causal factors, researchers have promoted the concept of human factor analysis. Human factor analysis models seek to identify latent conditions within the system that…

The purpose of the paper is to identify the specific dimensions of Human Resource Development Climate (HRDC) that significantly affect Employee Engagement (EE). It places the importance of HRDC in enhancing EE within the public sector in a developing…

This paper examined the extent to which leaders’ characteristics and regime transitions impact on economic growth. A unique panel dataset, comprising 44 sub-Sahara African countries from 1970 to 2010, was used for the study. We used the differenced…