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                <text>Examining the intervening role of age and gender on mobile payment acceptance in Ghana: UTAUT model</text>
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                <text>Patrick Acheampong, Li Zhiwen, Kamal Kant Hiran, Obobisa Emma Serwaa, Frank Boateng, Isaac Asare Bediako</text>
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                <text>The internet is by far one of the novel technologies that has shaped and supported all human endeavors. The phenomenal growth of the internet has been the backbone to the development of other cutting-edge technologies of which mobile payment is not an exception. The emergence of wireless technology and smartphones has brought to consumers an extraordinary way of carrying out day-to-day activities. These mobile and smartphones technology have become the driving force of many businesses today. Mobile payment provides ubiquity and offers a very convenient way for consumers to conduct transactions anytime and anywhere over wireless telecommunications networks. The sole intention of this study was to examine the moderating effects of age and gender on electronic payment based on the Unified Theory of Acceptance and Use of Technology (UTAUT) theoretical model. Using a sample of 1098 respondents, we collected and analysed the data by employing regression. The results confirm that “performance expectancy”, effort expectancy for male respondents were higher than the mean for female respondents while the mean score of the variable for social influence for female is higher than the male respondents. On the other hand, the findings statistically concluded that the moderating effect of age was significant.</text>
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                <text>Examining the link between social capital, knowledge quality, SMEs innovativeness and performance</text>
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                <text>The purpose of this study was to examine the relationship between some elements of social capital, knowledge quality,&#13;
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managers of SME exporters in Ghana. Structural Equation Modeling was used for the data analysis. The results indicate&#13;
that the elements of social capital facilitate access to quality knowledge which consequently improves SMEs’ innovativeness. The study also shows that SMEs’ innovativeness affects their export performance.</text>
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                <text>https://journals.sagepub.com/doi/pdf/10.1177/0266382120970157</text>
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                <text>The purpose of the study is to examine the “Management of risk issues in procurement: a case study of Ghana Technology University College.” Objectives that steered this research were (a) to determine the relationship between procurement risks/challenges, organizational performance and the need for management of procurement risks; (b) to find the specific procurement risks in GTUC and how they affect organizational performance; and (c) to find specific procurement related risks that need particular attention for management and how these risks could be managed. By means of an exploratory cross-sectional research design 30 staff of the GTUC including 4 procurement officials was selected for the study. The sample size forms more than 50% of the population of staff in the GTUC who deal directly with the procurement unit. Staff of the GTUC quantitatively filled the Procurement risk questionnaire, organizational performance questionnaire and the management of procurement risk questionnaire. Procurement officials were interviewed based on the objectives of the study. Findings revealed that, procurement risks/challenges do not significantly affect the organizational performance of the University; however, qualitative probe reveals that, the procurement risks/challenges translate into poor service quality in the GTUC including slow work activities and ineffective teaching and learning. Moreover, interferences/disruptions and resources challenges are the greatest of risk issues in procurement and would reduce the procurement risks in the GTUC by 39% if managed. It was also found that, risk issues in procurement in the GTU is high and requires a relatively higher management approaches to mitigate it such as elimination or simplification of some bureaucratic procedures as well as proactive work dynamics such as early submission of proposals and budgets. Furthermore, more would have to be done to enhance the capabilities of staff through the selection of qualified personnel and staff development through training programmes and self- development. The finding was explained in relation to the rational choice theory and supports a number of studies reviewed. It also highlights a number of discoveries into procurement risks that have not been reported by previous studies. It is recommended therefore that the procurement processes in the GTUC be reviewed periodically so that bureaucratic processes that impede successful outcomes are either eliminated or simplified.</text>
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                <text>Purpose – The purpose of this paper is to examine how corporate social responsibility is incorporated&#13;
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corporate social responsibility practices of this firm by focussing on various dimensions of stakeholder&#13;
interests, norms and values.&#13;
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and used as the basis for the single case study analysis. The authors interviewed senior management&#13;
of the company and also analysed corporate social responsibility (CSR) information posted on the&#13;
company’s website.&#13;
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independent unit, dubbed, “MTN Foundation”, has been established with its own Board of Directors and&#13;
management team to manage CSR-related programmes. However, there seems to be lack of coordination&#13;
of activities of other departments such as marketing and human resources which are of equal interest&#13;
to major stakeholders. Again, in an effort to identify stakeholders’ interests, there appears to be a lack of&#13;
a proactive approach in examining the actual needs of prospective beneficiaries of CSR programmes&#13;
of the company.&#13;
Originality/value – The paper serves as a guide to managers in the planning and implementation&#13;
of social responsibility programmes within the context of developing countries and also adds to the&#13;
relatively parsimonious literature on CSR practices of firms operating in Africa.&#13;
Keywords Corporate, Social responsibility, MTN, Ghana, Marketing</text>
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                <text>Purpose – The purpose of this paper is to examine how corporate social responsibility is incorporated&#13;
into marketing strategy for a leading telecommunications firm (MTN) in Ghana. The paper examines the&#13;
corporate social responsibility practices of this firm by focussing on various dimensions of stakeholder&#13;
interests, norms and values.&#13;
Design/methodology/approach – A conceptual framework was adopted from the extant literature&#13;
and used as the basis for the single case study analysis. The authors interviewed senior management&#13;
of the company and also analysed corporate social responsibility (CSR) information posted on the&#13;
company’s website.&#13;
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independent unit, dubbed, “MTN Foundation”, has been established with its own Board of Directors and&#13;
management team to manage CSR-related programmes. However, there seems to be lack of coordination&#13;
of activities of other departments such as marketing and human resources which are of equal interest&#13;
to major stakeholders. Again, in an effort to identify stakeholders’ interests, there appears to be a lack of&#13;
a proactive approach in examining the actual needs of prospective beneficiaries of CSR programmes&#13;
of the company.&#13;
Originality/value – The paper serves as a guide to managers in the planning and implementation&#13;
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relatively parsimonious literature on CSR practices of firms operating in Africa.&#13;
Keywords Corporate, Social responsibility, MTN, Ghana, Marketing</text>
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                <text>Examining the Relationship between Leadership Styles and Employee commitment: A Case Study of Bank of Ghana</text>
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                <text>Dr. Emmanuel Attah Kumah Amponsah and Dr. Vera Graham Asante Dr. Grace Ofeibea Dodoo, Prof. Emmanuel Teitey</text>
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