86 10 3070 https://repository.gctu.edu.gh/files/original/a3b980d31bc3ad358e13a668ec265a9a.pdf 844adfd0534e967e5c2e1da8b5691587 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Assessing the influence of total quality management on customer satisfaction in the telecom industry: a TQM–SERVQUAL perspective Creator An entity primarily responsible for making the resource Michael Owusu-Kyei, Yusheng Kong, Michael Owusu Akomeah, Stephen Owusu Afriyie Description An account of the resource Total quality management (TQM) has become a reliable quality and customer satisfaction approach that can meet or exceed customer satisfaction. Previous studies have not really tied total quality management in the aspects of SERVQUAL as the major influence on customer satisfaction in the Ghanaian telecommunication sector, thus the need for this research. As customer satisfaction continues to rise, telecommunication customers expect service quality to improve to meet their satisfaction. The quality of service determines the customer satisfaction level in a service industry, such as telecom. Effective total quality management would result in better service quality. SERVQUAL is arguably the model to assess the effectiveness of customer satisfaction in the service industry. The aim of this study is to assess the influence of total quality management on customer satisfaction in the telecom industry from a TQM–SERVQUAL perspective. The study relied on questionnaires to gather data about the TQM services on customer satisfaction. A self-completion questionnaire was administered to customers and employees of MTN Ghana and Vodafone Ghana. Both companies operate with the same procedures and equipment, hence the need to use the same apparatus for all contacted customers and employees. There were 800 respondents from both companies’ employees and customers, although 850 questionnaires were administered. Descriptive statistical analysis was used through the questionnaire. The investigators also ran preliminary tests such as reliability, validity, and multicollinearity tests to ascertain if the received data were reasonable enough … Publisher An entity responsible for making the resource available MDPI Date A point or period of time associated with an event in the lifecycle of the resource 2023 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=TbSlw38AAAAJ&citation_for_view=TbSlw38AAAAJ:aqlVkmm33-oC Language A language of the resource English Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Financial performance of hospitals: A critical obligation of corporate governance dimensions Creator An entity primarily responsible for making the resource Stephen O Afriyie, Yusheng Kong, Peter Y Lartey, Li Kaodui, Isaac A Bediako, Wenhao Wu, Peter H Kyeremateng Description An account of the resource Background This paper aims to investigate the effects of corporate governance mechanisms on the financial performance of hospitals. The statement, “good corporate governance” has been incorporated in the health care sector over the last decade, as an element to improve financial performance. Methods The researchers relied on both primary and secondary data in the study. For the primary data, the authors used structured and nonstructured questionnaires to obtain data from 125 hospitals. The secondary data used emanated from board meetings, financial statements and relevant reports of the selected hospitals from 2010 to 2017. However, the data was then sorted out to get the required information on Chief Executive Officer (CEO) presence, board relationship, governance dynamics, gender diversity and financial performance. Results On the basis of empirical evidence provided in this study, the results … Publisher An entity responsible for making the resource available John Wiley & Sons, Ltd. Date A point or period of time associated with an event in the lifecycle of the resource 2020 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=TbSlw38AAAAJ&citation_for_view=TbSlw38AAAAJ:9yKSN-GCB0IC Language A language of the resource English https://repository.gctu.edu.gh/files/original/81135a9bc5704da72144d1c9e319a3a5.pdf 55558763c6dba40138084c0b7efb1d13 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Knowledge management issues in India: A public sector perspective Creator An entity primarily responsible for making the resource Peter Yao Lartey, Yusheng Kong, Stephen Owusu Afriyie, Rupa Jaladi Santosh, Fatoumata Binta Maci Bah Description An account of the resource This study presents a new body of empirical evidence supporting knowledge management initiatives from the public sector, in the context of India. The Study examines the impact of KM on public administration. The findings represent the opinions of public servants representing 450 valid responses in a survey conducted at Bangalore. Smart-PLS and Amos statistical tools were employed to estimate a partial least square based on the SEM technique. The results suggest that organizational learning, knowledge sharing, innovation, social identification, and technology infrastructure are strong determinants of KM initiatives and could enhance individual and organizational performance. By extension, the study highlights the relevance of KM in management sciences, human resource, strategic management, leadership, organizational culture, and behavior. Nonetheless, the study variables satisfactorily explained KM at a … Publisher An entity responsible for making the resource available Routledge Date A point or period of time associated with an event in the lifecycle of the resource 2021 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=TbSlw38AAAAJ&citation_for_view=TbSlw38AAAAJ:d1gkVwhDpl0C Language A language of the resource English https://repository.gctu.edu.gh/files/original/ec72fcba6433e26fe37951566451f77b.pdf bfc0d3e7b73a27399dfefa7c746e7b13 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Analysing The Use of Subjunctive Mood Among University Students in Ghana Creator An entity primarily responsible for making the resource Michael Owusu Tabiri, Ivy Jones-Mensah Description An account of the resource This is a qualitative study that analysed the problem of subjunctive mood in English among Level 400 students in two Ghanaian universities. The data used for the analysis comprised students’ written exercises. This study adopted the contrastive analysis to analyse common errors or learners’ difficulties in using subjunctive mood in English (L2). From this, a total of 1020 wrong use of subjunctive mood were identified. Four categories of wrong use of subjunctive mood expressing; a desire or a wish (weresubjunctive), wrong use of subjunctive mood expressing a requirement or necessity, wrong use of subjunctive mood expressing suggestions and wrong use of subjunctive mood expressing hypothetical situations were identified. The results show that the subjunctive mood expressing suggestions recorded the highest form of error with 360 out of 1020 representing 35% out of the total number followed by the subjunctive expressing a requirement or necessity which recorded 300 errors representing 29% while wrong use of subjunctive mood expressing a desire or a wish (were-subjunctive) and subjunctive mood expressing hypothetical situations recorded 180 errors for each of them depicting 18% respectively. The work seeks to uncover the difficulties students of English usually encounter in the use of subjunctive mood. The study revealed that students face difficulties of identifying and writing all the types of the subjunctive mood such as formulaic subjunctive, mandative subjunctive, were-subjunctive and words that express hypothetical situations or improbable condition (type 2) in English (L2). Based on the findings of the study, three main causes … Date A point or period of time associated with an event in the lifecycle of the resource 2020 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:u5HHmVD_uO8C Language A language of the resource English https://repository.gctu.edu.gh/files/original/06be469ec86dd66dd8d52317a893929b.pdf 43850e121a35dd72495de6c7a9774994 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Difficulties in Identifying the English Determiner System among EFL Students in Ghana: The Case of Francophone Students. Creator An entity primarily responsible for making the resource Michael O Tabiri, Ivy Jones-Mensah, Angel E Kongo, Gifty Budu Description An account of the resource The paper aims at discussing the difficulties that students from French speaking countries who are pursuing their education in a Ghanaian university face in identifying English determiners. This is a qualitative study that analysed the difficulties that level 100 Francophone students who have French as a Second Language(L2) and English as a Foreign Language (EFL) in a Ghanaian university face in identifying English determiners. The data used for the analysis comprised students' written exercises. The data gathered in the study were analysed qualitatively. The theoretical framework on which this research is based is article-focused theory which is discourse rule transfer propounded by Robertson (2000) as well as the semantic model developed by Huebner (1983), known as the "semantic wheel for noun phrase reference". The findings of the study depict that pre determiners, central determiners and post determiners were found in the data analysed. Central determiners recorded the Publisher An entity responsible for making the resource available Pegem Academy Publishing and Educational Guidance Services TLC. Mesrutiyet Caddesi, No: 45, Ankara, Kizilay 06420, Turkey Date A point or period of time associated with an event in the lifecycle of the resource 2022 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:roLk4NBRz8UC Language A language of the resource English https://repository.gctu.edu.gh/files/original/1dca734a931d6b22b9eef29f988ccddb.pdf c1dea1b78ff3512326d9a89ff4011df0 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource English speaking anxiety among English-major tertiary students in Ghana Creator An entity primarily responsible for making the resource Daniel Arkoh Fenyi, Angel Edward Kongo, Michael Owusu Tabiri, Ivy Jones-Mensah Date A point or period of time associated with an event in the lifecycle of the resource 2023 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:8k81kl-MbHgC Language A language of the resource English https://repository.gctu.edu.gh/files/original/337a792e3355cdcb95da9447a48eb577.pdf fcfd7575a563bb5f3d3d1f7a2be0e314 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Lexical bundles in academic writing among ESL Law students in Ghana Creator An entity primarily responsible for making the resource Ivy Jones-Mensah, Michael Owusu Tabiri, Patience Calys-Tagoe, Joseph Kwame Ocloo, Dickson Amexo Description An account of the resource The purpose of this study is to explore the complexity of the lexical bundles and/or formulaic patterns in Law texts, create a corpus of authentic formulaic patterns in law and propose a workable method for identifying and teaching the types and function of law lexical and formulaic bundles in the academic writing classroom. The study adopts corpus linguistic approach to investigate the patterns in the Law students’ texts. The study used 792,237 corpus size. The routine of the types and functions of formulaic patterns and the multiword in Law subject areas found on a virtual learning platform were analysed. This procedure revealed brief prevailing six-word lexical formulaic patterns from Law texts. The discussion from the outcome of this search for extensively used formulaic patterns in Law leads to a consideration of challenges in formulaic pattern or multiword patterns data into English for academic writing in the law discipline in tertiary institutions. The challenges lead to suggestions for the instructors in the law faculties to engage their students in working with word lists made up of formulaic categorisations in law. The study provided formulaic patterns that are particularly useful for lecturers and Law students in the academic writing classroom in the Law faculties. Date A point or period of time associated with an event in the lifecycle of the resource 2025 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:3fE2CSJIrl8C Language A language of the resource English https://repository.gctu.edu.gh/files/original/dd91b1019f264792eed5848949b0a0f6.pdf d77c9438e62460a4cda7b4e3289a2b00 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Morphemic Patterns of Pharmaceutical Brand Names on The Ghanaian Market Creator An entity primarily responsible for making the resource AE Kongo, DA Fenyi, I Jones-Mensah, MO Tabiri Description An account of the resource Purpose: This study aims to analyse the morphemic structures employed by pharmaceutical companies in naming medicine brand names and explore how these naming patterns reflect the brands' perceived effects on users. Design/Methodology/Approach: Using the purposive sampling technique, the researchers sampled 1,000 medicine brand names fully registered under the Food and Drugs Authority (FDA) of Ghana and applied Katamba’s Lexical Morphology Theory to identify the morphemic structures used in composing these names. Findings: The analysis revealed that the medicine brand names incorporate elements such as Generic Names (GN), Dosage Forms (DF), Manufacturers’ Names (MN), Local Representatives (LR), and Zero Criteria. Furthermore, the findings indicate that the morphemic patterns of medicine brand names on the Ghanaian market are structured mono-morphemically, incorporating coinages and borrowings, as well as di-morphemically and poly-morphemically, both of which involve blending and compounding word-formation processes. Date A point or period of time associated with an event in the lifecycle of the resource 2025 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:kNdYIx-mwKoC Language A language of the resource English https://repository.gctu.edu.gh/files/original/82135464bba23c625fc1bf7955358512.pdf c5ad3c9fb31772cf747250c3ed471528 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Language transfer: The case of teleconferencing teaching/learning in English Language at the Ghana Technology University College Creator An entity primarily responsible for making the resource Michael Owusu Tabiri Description An account of the resource This research work seeks to assess how computing, through teleconferencing could be used to contribute to the effectiveness of language teaching/learning in Africa, in general, and in Ghanaian universities, in particular through socio-cognitive and communicative language teaching approaches, explorative and investigative research. The study addresses the impact of French language on teaching/learning of English via teleconferencing teaching and learning in English. Language transfer has always occurred face-to-face delivery of teaching and learning but this research seeks to emphasise the results of learners’ performance through technology in didactics known as teleconferencing teaching and learning with the particular emphasis on errors committed. The study applies cognitive and socio-cognitive approaches to teaching/learning of languages via teleconferencing as well as using contrastive analysis to analyse common errors Francophone learners commit in English language (L3). It was discovered that the errors committed were due to language incompetence or perception blind spot or due to their background as francophone learners who have English language as L3, as well as overgeneralisation and wrong application of English structures. The paper stresses that language transfer or negative transfer either face-to-face teaching/learning or teleconferencing is concomitant of human existence, particularly in language teaching and learning. Date A point or period of time associated with an event in the lifecycle of the resource 2017 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:Tyk-4Ss8FVUC Language A language of the resource English https://repository.gctu.edu.gh/files/original/c13ac6b0cd9c47c98c7e9d2eb97de638.pdf bd59eb3e56aaa3a0e0677ac48a6054fc Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Same-Sex Marriage: Secular and Religious Views Creator An entity primarily responsible for making the resource Michael Owusu Tabiri Description An account of the resource Through investigative and explorative research, it was uncovered that same-sex marriage could be the surest way to check overpopulation and to annihilate mankind from the world. If people everywhere do not marry naturally (male and female union), by fifty years time, the whole world population will drastically dwindle, diminish and hence leading to abrupt usurpation and annihilation of human beings in the next one hundred and twenty (120) years. Date A point or period of time associated with an event in the lifecycle of the resource 2019 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:2osOgNQ5qMEC Language A language of the resource English