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                  <text>MSc. Engineering Project Management</text>
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                <text> Assessment of Maintenance Management Practices and Their Contribution to Oil and Gas Production and To Operational Performance a Study on Modec Ghana Limited</text>
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                <text> Fafa Yawa Buama</text>
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                <text>The study assessed the various maintenance practices available at MODEC Ghana and top management support and contribution to operational performance. In order to assess the effects that the quality of maintenance management practices has operational performance. Primary data obtained from engineers, maintenance supervisors, technicians and top level managers was used for the analysis. Descriptive statistics using the relative importance index method and regression analysis was performed on the obtained data. SPSS and Microsoft Excel were used for the data analysis. The findings revealed that MODEC Ghana Ltd has adopted ten (10) key maintenance management practices in its operations. Out of these ten practices, five emerged as the most frequently used. They are preventive maintenance, computer based management maintenance, scheduled maintenance, productive maintenance and condition based maintenance. It emerged also from the findings that top managers at MODEC Ghana Ltd contributed tremendously towards effective implementation of maintenance management practices. Key areas that their contributions were highly rated by respondents are budgetary allocation, their ability to make provision for technical training, provision of contemporary tools or equipment and provision of expert diagnostic or trouble shooting systems among others. From the result it emerged that “non-occurrence of accidents” and “reduction in the overall plant operation cost are the two major benefit of maintenance management that contributed positively to operational performance at MODEC Ghana Ltd. Maintenance practice have also resulted to “efficiency of the machines” and has reduced the occurrence of forced shutdowns counts per month, and increased plant reliability at MODEC. However if maintenance management is not done properly it can lead to machinery breakdown which can extend to plant shutdown.&#13;
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                <text>Ghana Technology University College</text>
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                <text> Mr. Abel Ofori-Yeboah</text>
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                <text>An Assessment of Information System Implementation Success on Port Operations at Ghana Ports and Habours&#13;
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&#13;
&#13;
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                <text> Felix Adusei Tuffour</text>
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                <text>The use of information system in the maritime industry and most especially in Ghana Ports and Habours provides the organisation with a much-improved service as well as efficiency and effectiveness of personnel. The success derived from Information System (IS) implementation is very important and so is the criteria and parameters for measuring or assessing such success. Several implementations of IS is on-going without any reference to an impact assessment of previously implemented one. As a result, most of these implementations are suffering from unresolved challenges of pervious systems. This study however, used an existing model for IS success for evaluating an information system’s success (ISS) at the Port of Tema by applying the DeLone &amp; McLean update IS success model (D&amp;M). The proposed model was adopted to demonstrate how its elements could be applied in evaluating IS implementations and also to support the decision makers in evaluating and developing the information systems. The study adopted a mixed method approach which includes both qualitative and quantitative approaches. 150 questionnaires were administered to collect primary data from port operational staff of GPHA and secondary data of organisation reports were also obtained for analysis. The results indicated that perceived usefulness, ease of use, accuracy, timeliness, reliability, user support significantly affected the use and user satisfaction of an information. It further indicated that an increase in these variables will result in positive outcome from the information system implementation. The proposed model used better explains the interrelation between the constructs and the interrelationship that exit among the construct has a strong statistical significance influence on GPHA employee usage intention.&#13;
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                <text> Dr. Ezer Osei Yeboah-Boateng</text>
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                <text> Fen Osler Hampson, Amrita Narlikar </text>
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 &#13;
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&#13;
&#13;
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                <text>This research work sought to perform an evaluation of how effective IT Service Operation plays out in service-based organizations in Ghana using Information Technology Infrastructure Library (ITIL) version 3 framework. The main objective was to understand the maturity level of IT Service Operation adopted and the derived benefits among the service-based organizations in Ghana. The research results in the final analysis suggested that there is a positive correlation between the maturity level of ITIL v3 implemented and the derived benefits of IT Service Operations. Additionally, the effectiveness of IT Service Operation was evaluated and the results statistically showed that the effectiveness of the IT Service Operation was largely dependent on ITIL v3 processes adopted and the constitution of a Service Desk team that are highly skilled and well tooled to perform their functions within a monitored service level agreements</text>
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                <text> DOMINIC K. LOUIS </text>
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