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                <text>Diversity and Employee Engagement in the 21st Century Organisation: A Focus on Inclusive Leadership</text>
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                <text>Theresa Obuobisa-Darko, Evans Sokro, Richard Afedzie</text>
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                <text>Globalisation has affected the work environment, leading to an increase in the workforce. Workforce diversity describes ways employees differ by way of values, beliefs, experiences, backgrounds, preferences, and behaviours. While organisational success depends on effective management of its workforce by leaders, the adoption of appropriate leadership style, like inclusive leadership, has become one of the strategic mechanisms to manage the diverse workforce in the 21st century organisation. Inclusive leadership, a relational leadership style, tends to be open, accessible, available, self-aware, committed, collaborative and culturally intelligent. Premised on social exchange theory, these unique characteristics make the diverse subordinates of inclusive leaders feel valued and reciprocate by being dedicated, absorbed, and working with vigour. The chapter advocates for inclusive leadership style as the preferred …</text>
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                <text>Promoting organisational fairness in the era of COVID-19 in the public service: the need for responsible leadership</text>
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                <text>Theresa Obuobisa-Darko, Frank Ohemeng, Emelia Amoako Asiedu, Kenneth Parku</text>
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                <text>The coronavirus disease (COVID-19) has resulted in a volatile, uncertain, complex and ambiguous (VUCA) work environment for employees. This environment has created a situation that has brought fairness into the fore, especially with respect to how employees should be managed to ensure that organisations function smoothly. This is more important in the public sector, which has become the focal point for policy development and programme implementation to meet the exigencies of the time. At the same time, ensuring organisational fairness, demands that leadership is conscious about the needs of employees and to treat them fairly. What sort of leadership then is needed in such an environment? The chapter advocates for responsible leadership as better leadership style in enhancing organisational fairness in this environment.</text>
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                <text>Leader behaviour to achieve employee engagement in Ghana: A qualitative study</text>
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                <text>Theresa Obuobisa-Darko, Kwame Ameyaw Domfeh</text>
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                <text>Purpose&#13;
The purpose of this paper is to identify the behaviour of leaders that enhances employee engagement (EE) in organisations. It locates the importance of EE and the role leaders play within the public sector in a developing country and finds answer to the question on the behaviour of the leader that causes employees to be engaged.&#13;
Design/methodology/approach&#13;
The paper uses qualitative method to identify the behaviour of leaders that causes and enhances employees to be engaged. It proposes a framework outlining what the leader does to ensure EE.&#13;
Findings&#13;
Based on results of data analysed, six behaviours of leaders were identified: seeking employee welfare and caring; openness and information flow; conscientiousness; good and cordial relationship; fairness and trust and lastly involvement in decision making.&#13;
Research limitations/implications&#13;
Limitation of the study was that it did not focus on the …</text>
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                <text>Authentic Leadership and Employee Engagement the Mediating Role of Trust: A Framework for Future Research and Practice</text>
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                <text>Theresa Obuobisa-Darko, Kwame Ameyaw Domfeh</text>
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                <text>The efficacy of Authentic Leadership (AL) and its impact on Employee Engagement (EE) has received, and continue to receive significant attention in the literature, although AL is still at its infancy. Trust a manifestation of one's action play a role towards employee engagement. A good research uses a theory, theoretical framework or construct. However, despite a growing interest in the area of AL, EE and Trust not much exist in the area of theoretical framework. This paper provides a theoretical framework which can be used for future research to understand the relationship between AL and EE and the mediating role of trust between this relationship. Keywords: Authentic leadership, employee engagement, trust</text>
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                <text>he International Journal Of Business &amp; Management</text>
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                <text>Cultural Competencies: A Pre-Requisite for Diversity Management and Employee Engagement–Role of a Responsible Leader</text>
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                <text>Theresa Obuobisa-Darko, Millicent Wiafe-Kwagyan, Ricard Brenyah, Moro Alhassan</text>
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                <text>The chapter explores how public sector leadership could adopt the responsible leadership orientation for employee engagement through a responsible leader's cultural competence and proper diversity management practices. The chapter reviewed secondary data and established that responsible leadership is more likely to be culturally competent and, as such, put in place diversity management practices that enhance diversity management and, to a large extent, increase employee engagement, resulting in organizational success. Responsible leaders achieve this by readily learning to be culturally competent and relate well with diverse subordinates, leading to a feeling of belongingness and engagement. The chapter, therefore, advocates for adopting responsible leaders who are culturally competent and thus embrace diversity, manage diversity, and contribute to employee engagement in the public sector …</text>
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                <text>Emotional intelligence and work engagement</text>
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                <text>Theresa Obuobisa-Darko, Ophelia Delali Dogbe-Zungbey, Frederick Frimpong, Evans Sokro</text>
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                <text>Although emotional intelligence has been linked to employee engagement in the private sector, there is very little research regarding public sector employees. This study explores how emotional intelligence influences work engagement with work-related psychological impact acting as a moderator. The study adopts the cognitive–motivational–relational theory of emotions, which has a minimal research focus in developing countries. Using stratified random sampling, a self designed questionnaire and interviews, data was gathered from public servants and analysed. The results showed that Emotional Intelligence (emotional management, emotional evaluation and emotional control) positively influences work engagement. Also, emotional management had the highest (positive) impact on work engagement among the three variables. Additionally, it was discovered that the psychological needs at the workplace …</text>
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                <text>Environment and Social Psychology</text>
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                <text>The purpose of the paper is to identify the specific dimensions of Human Resource Development Climate (HRDC) that significantly affect Employee Engagement (EE). It places the importance of HRDC in enhancing EE within the public sector in a developing country and finds answer to the question on the dimension of HRDC that causes employees to be engaged. The paper uses a self-designed questionnaire, made up of Rao and Abraham (1990) HRD Climate survey and Utrecht Work Engagement Scale by Schaufeli et al., (2002) to gather data from 355 respondents and analysed using multiple regression. Based on the data analysed, results showed that HRDC has a positive and significant effect on employee engagement. Additionally, it was found that employees are highly engaged in situations where their organisation exhibits the HR Mechanism dimension of HRDC. The limitation is, it did not focus on the entire public sector but focused on civil servant. It is therefore recommended that further studies could be carried out with focus on other public sector organisations to confirm or refute the findings. This study adds to the limited literature on HRDC and EE in public sector organisations in a developing country. This finding brings to bear the major dimension of HRDC that managers should focus on to improve employee engagement in a developing country where there exist a high power distance culture.</text>
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                <text>Engaged employees play significant roles toward organizational success. They exhibit different characteristics—dedicated, absorbed, and work with vigor. This paper explains the complex relationship between employee engagement (EE) and task performance in Ghana, a developing country with its unique collectivist and high‐power distance culture. Electricity Company of Ghana was purposively selected and its employees were quantitatively surveyed. Structural equation modelling, partial least squares, was used to examine the relationship. Results show that EE has a positive and significant effect on employee task performance (ETP). Results increase the level and confirmed generalizability of the findings that when employees are engaged, they perform better. Vigor, a dimension of EE, has significant impact on ETP than dedication and absorption.</text>
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