283 10 3075 https://repository.gctu.edu.gh/files/original/8e2f50991f8578096ab7620549d5513c.pdf 1bb1f17d9f0b412043401fb6d92e1849 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource MSc Management Information Systems Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The Impact Of E-Commerce On Local And Small Scale Enterprise In The Accra Metropolitan Assembly,Osu-Klottey District Accra Creator An entity primarily responsible for making the resource Karimou Bola Hope Description An account of the resource Small and Medium Scale Enterprises (SMEs) have a great influence on the lives of people of our economy. They play vital roles such as revenue generation and creation of employment. Statistics proves that SMEs constitute over 60% of all businesses in developing countries. And probably the percentage is higher than the estimate when it comes to Ghana. Over the years, programmers and workshops are being organized to enhance development and expansion of small business enterprises by government and non-government organization (NGOs). So many business enterprises grow rapidly to a point and when there is a small change in the economy, and then it depresses them from their point. On the basis of the study conducted on the topic ““The impact of e-commerce on local businesses and small scale enterprises in the Accra Metropolitan Assembly, Osu-Klottey District Accra. The sample size was made up of hundred and sixty (160) SMEs within Accra. Respondents were provided with questionnaires to fill. The following general conclusions were made from the research conducted, it is evident that there are quite worrying state of the affairs relating to the use of e-commerce to improve business growth strategies of small scale enterprises within the metropolis. Generally, the respondents agreed that e-commerce helps to improve the survival status of local businesses. However, the usage is limited to mobile phone and internet leaving out chunk of the tools and their application or usage. It was recommended among other things that government and policy makers should collaborate with small-scale enterprises union to develop cheaper software’s to aid their businesses. The study also recommended that small-scale enterprises and their owners (management) should build a culture that is favorable to technology and innovation and seek how technology can give them competitive advantage Subject The topic of the resource Msc. Management Information Systems Publisher An entity responsible for making the resource available Ghana Technology University College Date A point or period of time associated with an event in the lifecycle of the resource May, 2018 Contributor An entity responsible for making contributions to the resource Dr. William Brown-Acquaye https://repository.gctu.edu.gh/files/original/1cc9e6fa987c870ca6ae6fa8525a8be8.pdf a738d1ba6c8d7a35964d6be4dac46e72 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The Impact of Economic Indicators on Financial Performance of Non-financial Firms on Ghana Stock Exchange Creator An entity primarily responsible for making the resource Mary Donkor, Yusheng Kong, Stephen Kwadwo Antwi, Mohammed Musah, Florence Appiah Twum Description An account of the resource Financial performance is one of the basic indicators that investors and creditors check in accessing the performance of firms. The purpose of this paper is to empirically examine the impact of economic indicators on financial performance of quoted non-financial firms on the Ghana Stock Exchange (GSE). The study focuses on the impact of RealGDP, Exchange rate, Inflation, Unemployment and Interest rate as determinant of economic indicators whereas Sales growth, Company size, Leverage and Efficiency from firms specific are used as controlled variables in checking the effect of these indicators on financial performance of these firms. ROA and ROE were used as proxies for financial performance of the listed firms. The study employed a panel data of 21 listed non-financial firms from the period of 2008 to 2017. The result revealed that Real GDP and inflation have significant positive impact on ROE. On the contrarily, economic indicators used for this study showed no level of significance with ROA. Company size recorded positive and negative significant impact on ROA and ROE respectively, sales growth and efficiency were statistically significant with ROA. The study recommends government and regulatory authorities to come out with good policies that will help boost the economic activities in the country and drop inflation rate since they have the tendency of affecting non-financial firms’ performance. Moreover, management must ensure full utilization of its internal resources by focusing on diversification and expansion since company size, efficiency and sales growth affect the return on assets and equity of firms. In addition, management … Date A point or period of time associated with an event in the lifecycle of the resource 2020 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=-U-tBVYAAAAJ&cstart=20&pagesize=80&citation_for_view=-U-tBVYAAAAJ:W7OEmFMy1HYC Language A language of the resource English https://repository.gctu.edu.gh/files/original/95a6da5f5ed2a4c4dce766ca8bd9b3fe.pdf ce5c38354a8fe777534f4e8720162681 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The impact of effective customer relationship management (CRM) on repurchase: A case study of (GOLDEN TULIP) hotel (ACCRA-GHANA) Creator An entity primarily responsible for making the resource George K Amoako, Emmanuel Arthur, Christiana Bandoh, Rachel Kafui Katah Description An account of the resource The purpose of this study was to determine the impact of Customer Relationship Management (CRM) on customer loyalty in the hotel industry. The study was conducted at the Golden Tulip hotel, Accra. The objectives of the study were to determine if (CRM) has an impact on customer loyalty, to determine if the practice of effective CRM in organisations leads to a long or short term financial impact, to find out the extent or degree to which effective CRM leads to customer satisfaction and to assess if the services provided by the hotel meets the needs and wants of customers. Questionnaires were administered to both individual and corporate clients of the hotel and the result of this was analyzed. The results showed that 46.3% of the respondents were females whilst 53.3% were males. Most of the respondents had heard about the hotel from newspaper advertisements (40%) and referrals from people who had used the hotel (30%). 80% of the respondents were willing to refer to the services of the hotel to other people whilst 90% of them were satisfied with the services at the hotel. The accommodation and catering facilities were mostly patronized. The perception among respondents about the hotel was good since they gave a positive review of the services. Most of the respondents agreed that they would come back to the hotel. The corporate clients were also satisfied with the services provided at the hotel with 20% having used the hotel for up to 4 years. The corporate clients said they would use the facility again, thus, customer loyalty existed among these clients as well as, the individual clients. It is recommended that the hotel improves the cooling … Date A point or period of time associated with an event in the lifecycle of the resource 2012 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=hXmr_bYAAAAJ&citation_for_view=hXmr_bYAAAAJ:d1gkVwhDpl0C Language A language of the resource English https://repository.gctu.edu.gh/files/original/81dcd4e73cec059a1de8db6164286092.pdf f9de9b2670bfe162123850fc7a5ec2ef Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource MSc. Engineering Project Management Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The Impact of Effective Stakeholder Management on Success of Infrastructure Projects in Ghana’s Tertiary Institutions: The Case of Gimpa Creator An entity primarily responsible for making the resource Lawrence Avevor Description An account of the resource With the objective of studying the impact of effective stakeholder management on the success of infrastructural projects in Ghana’s tertiary institutions, this study sought to identify what constitutes project success in the opinion of associated stakeholders of infrastructural projects carried out in tertiary educational institutions in Ghana, determining determinants of effective stakeholder management and how they impact on the infrastructural projects and finally creating a profile and engagement tool for managing projects within the context of infrastructural projects in state owned tertiary educational institutions in general and GIMPA in particular. The case study approach was adopted for this study coupled with data collected through surveys. The entire organisation (GIMPA) constituted the population for the research. With a sample size of 47, the purposive sampling technique was adopted to select primary stakeholders while secondary stakeholders were randomly sampled. The results of this study suggest that understanding project stakeholders, their different requirements and measuring project performance against defined key performance indicators are relevant steps to achieving success for all project stakeholders. The study concluded with a model for stakeholder profiling and engagement for the organisation to improve on its internal processes and two key recommendations thus: Tertiary educational institutions should pay close attention to stakeholder management issues in a formalized manner as this has been found to have a strong correlation with project success. Project stakeholder management efforts being undertaken in institutions of higher learning should focus first and foremost on the top five priority stakeholder engagement activities discovered in this research; namely, proper stakeholder identification, frequent engagements, solving conflict issues promptly, constantly analyzing and making the most of intra-stakeholder coalitions and conflicts, as well as demonstrating an understanding of and responding to the interests of the various stakeholder groups. Subject The topic of the resource MSc. Engineering Project Management Publisher An entity responsible for making the resource available Ghana Technology University College Date A point or period of time associated with an event in the lifecycle of the resource May, 2018 Contributor An entity responsible for making contributions to the resource Dr. Mrs. Ethel Asante Antwi https://repository.gctu.edu.gh/files/original/fa9a3bab129f1be745963eadd1c6c22d.pdf 973e93505acf6d4065c28deeb972a68c Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The impact of employee perception on the successful institutionalisation and implementation of performance management systems in developing countries: The perspective from … Creator An entity primarily responsible for making the resource Frank LK Ohemeng, Emelia Amoako‐Asiedu, Theresa Obuobisa‐Darko Description An account of the resource Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's exclusion of employees from its development. Studies on the relationship between employee perception of PM and its effectiveness in the public sector are limited. We argue that management must value employee perception more highly than they do at present because it is unlikely employees would be willing to take an active part in implementing a change with which they disagree or that they see as having no value. This study examines the effect of employees' perception on the institutionalisation and implementation of PM in developing countries, with specific reference to Ghana. Publisher An entity responsible for making the resource available Public Administration and Development Date A point or period of time associated with an event in the lifecycle of the resource 2018 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=eSTq3EQAAAAJ&citation_for_view=eSTq3EQAAAAJ:u-x6o8ySG0sC Language A language of the resource English Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The impact of employee perception on the successful institutionalisation and implementation of performance management systems in developing countries: The perspective from … Creator An entity primarily responsible for making the resource Frank LK Ohemeng, Emelia Amoako‐Asiedu, Theresa Obuobisa‐Darko Description An account of the resource Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's exclusion of employees from its development. Studies on the relationship between employee perception of PM and its effectiveness in the public sector are limited. We argue that management must value employee perception more highly than they do at present because it is unlikely employees would be willing to take an active part in implementing a change with which they disagree or that they see as having no value. This study examines the effect of employees' perception on the institutionalisation and implementation of PM in developing countries, with specific reference to Ghana. Date A point or period of time associated with an event in the lifecycle of the resource 2018 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=FrXAX-kAAAAJ&citation_for_view=FrXAX-kAAAAJ:UebtZRa9Y70C Language A language of the resource English https://repository.gctu.edu.gh/files/original/202248b8af63dd8e07b3184203bd92ec.pdf 05a88d4d146f80531b2232fb10da854a Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource MBA Finance Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The Impact of Interest Rate Risk on the Profitability of Banks in Ghana Case Study of CAL Bank Creator An entity primarily responsible for making the resource Abdoulaye Diallo Description An account of the resource This study aimed to examine the impact of interest rate risk on the profitability of Banks in Ghana. The specific objectives of this were to assess the interest rate risk management practices of CAL Bank, to examine the relationship between the interest rate and the profitability and to examine the factors that influence the interest rate of CAL Bank. This study used the quantitative method and forty-eight (48) responses out of fifty-five (55) were collected from the primary data which was the questionnaire and another data were collected from the secondary data which was the annual report of CAL Bank from 2013-2017. Microsoft Excel 2016 and Statistical Practice for Social and Science (SPSS) V.23 were used to analyse the findings. The results revealed that CAL Bank had an interest rate risk management system which was set by the Asset and Liability Committee (ALCO) and used by the Risk Manager to monitor and controls the risk related to their interest rate in their day-to-day operations. Moreover, there was a positive relationship between the interest rate and the profitability and finally, the results concluded that the interest rate of other banks was the key factor that influenced CAL Bank’s interest rate. The study recommended that the (ALCO) and the Risk Managers should meet monthly instead of annually, since the interest rate risk management system is monitored and controlled by the risk manager in their day-to day operations and the profit made by the bank was related to its interest rate. Finally, the study outlined a topic for further researches which was based on “the examination of the credit risk management on the profitability of CAL Bank” in order to make more profit by minimizing the risk involved and to reduce the non-performing loans. Subject The topic of the resource MBA Finance Date A point or period of time associated with an event in the lifecycle of the resource May 2018 https://repository.gctu.edu.gh/files/original/2598bd84b94bee8c5bdec8543c86d344.pdf be87b017cc2cc36127668ddb66869d17 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource MBA in Petroleum Economics and Finance Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The Impact of Local Content on Ghana’s Oil and Gas Economy: Global Perspective A Case Study of Local Content: L.I.2204 Creator An entity primarily responsible for making the resource Ibrahim Bawumia Abdul Rahaman Description An account of the resource Following the discovery of Ghana’s oil and gas in 2007 of larger and commercial quantities, the expectations of Ghanaians and communities where the exhaustible natural resource “black gold” was found, went high thereby compelling Policy makers in the country “Government of Ghana” (GOG) and other key stakeholders who are equally anxious to obtain the greatest benefits of the exhaustible natural resource. This triggered, the initiation and subsequent implementation of the L.I.2204 in 2013 to help impact positively on the Ghanaian economy and global impact as well. The rational of conducting this qualitative and quantitative (crossed sectional research) was to determine the extent of the impact local content has had on Ghana’s oil and gas economy: and the global perspective of the L.I.2204, the local content requirement of L.I. 2204 of the petroleum upstream sector. The prospective implications of this research is for bringing about social positive changes which includes; the organization of lectures and seminars by the petroleum commission of Ghana aimed at informing indigenous Ghanaians and local companies about the various opportunities of the local content L.I.2204. The local content L.I.2204 has what it takes to alleviating poverty in the Ghanaian economy and also the enhancement of the broader economic growth and development. Finally, it is for this reason the research was focused on the impact of local content L.I.2204 of oil and gas on the Ghanaian economy and the global perspective; how the world views the L.I.2204. It is my hope and believe that the petroleum commission and its key stakeholders will do more in generating jobs as a requisite requirement of the L.I.2204, doing more in generating revenue for government and engaging more in dialoging with multinational petroleum companies which will give Ghana a competitive edge in attracting more investors in to the Ghana oil and gas upstream industry. Subject The topic of the resource MBA Petroleum Economics and Finance Publisher An entity responsible for making the resource available Ghana Technology University Library Date A point or period of time associated with an event in the lifecycle of the resource January, 2020 Contributor An entity responsible for making contributions to the resource Dr. Riverson Oppong https://repository.gctu.edu.gh/files/original/a55556e61889891b430417c028408d79.pdf 7a1f94db65689ab4de26286c6651bdf3 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of Computing and Information Systems Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The Impact of Managed Services on the QoS and Operations of the Mobile Telecommunications Industry in Ghana Creator An entity primarily responsible for making the resource Forgor Lempogo, William Brown-Acquaye, Joseph Kweku Arthur, Richard Asante Antwi Description An account of the resource The mobile telecommunication industry is one of the most competitive in the world today. As telecommunication companies battle to gain competitive advantage and to improve revenue, it has become standard practice in Ghana for telecom companies to use Managed Service Providers (MSPs) to handle the management of technological business risk and uncertainty, as well as to the enhance the agility and to control cost while at the same time maintaining their core business objectives. This paper explores the relationship between manage services and the operations of mobile telecommunications in Ghana. The study focused on one of the prominent telecommunications companies in Ghana and its managed service providers. Using primary and secondary data obtained from interviews and incident dashboard from service Management tool of MSPs respectively, studies were conducted on the cooperation of … Publisher An entity responsible for making the resource available IEEE Date A point or period of time associated with an event in the lifecycle of the resource 2019 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=BDvl0VYAAAAJ&citation_for_view=BDvl0VYAAAAJ:roLk4NBRz8UC Language A language of the resource English https://repository.gctu.edu.gh/files/original/863e1d8deec5154a8640c104dad2633d.pdf b4b364f359e530f09e95c00bda1ef252 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource MBA Finance Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The Impact of Mobile Money Services on the Activities of SMES in Ghana (A Case of the La- Nkwantanang Madina Municipality) Creator An entity primarily responsible for making the resource Akua Adjeiwah Boakye Description An account of the resource The influx of mobile money has improved financial inclusion significantly in Ghana. With the simplicity of the technology, more people, especially illiterate and uneducated, are comfortable with its use than banks. Among the users of the Mobile Money Technology are owners of Small and Medium Scale Enterprises (SMEs). This study was specifically conducted to assess the impact mobile money services have had on the activities of SMEs in Ghana using the La-Nkwantanang Madina Municipality, a large business hub in Ghana, as a case study. For this study, the primary data collection tool used was the structured questionnaire. A case study research design was adopted since it would be of better assistance in involving nearly all the key stakeholders in order to ascertain how impactful Mobile Money is on the business dealings of SMEs in the municipality. The findings indicate that there was 92% usage of the service among the respondents interviewed, a strong indication of the high penetration level of the technology in Ghana, with MTN Mobile Money being the leading service provider. The study concludes that, the convenience of the service, its usefulness and the transaction costs associated with its use have all in some way had a positive impact on the growth of SMEs with respect to their sales and customer base even though most of these SMEs have not paid particular attention to the impact of mobile money services on their business. The study therefore recommends that further research should be conducted to determine the specific impact the service has on SMEs in Ghana. Subject The topic of the resource MBA FINANCE Date A point or period of time associated with an event in the lifecycle of the resource JULY 2017 Format The file format, physical medium, or dimensions of the resource PDF