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                <text>In 2019, the brand consultancy Interbrand ranked the world’s most important&#13;
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the brand adds to the company, and the brand’s future plans, Interbrand positioned Coke as the fifth most important brand in the world. Despite declining&#13;
sales over the last five years, Coke’s worth was estimated at US$63.4 million, a&#13;
figure that outranked Disney, McDonald’s, and Facebook (Khan, 2019). The&#13;
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                <text>The widespread use of social media has fundamentally changed the way people communicate, collaborate,&#13;
and interact and led to significant shifts in the social structure and contemporary cultural order. This study&#13;
aims to analyze the role of social media in revolutionizing the implementation of public services in the digital&#13;
era. The method used is a qualitative approach by utilizing Google Collab and Nvivo’s analysis tools. Key&#13;
findings show that internet use is dominated by adolescents and adults, which accelerates the adoption of&#13;
public services through social media, mainly due to the high level of technological literacy among users. The&#13;
results of this study contribute to the literature by emphasizing the role of social media as an effective tool&#13;
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                <text>Te situation caused by the Covid-19 global crisis has led universities to make&#13;
abrupt and immediate changes to continue training their students virtually&#13;
(Bao, 2020). Universities have had to urgently adapt their strategies to respond&#13;
to the crisis since the beginning of the epidemic to carry on with their daily&#13;
tasks efciently (Ali, 2020; Kieu et al., 2020). Time, however, was against the&#13;
stakeholders as they had to plan to immediately adjust their teaching style and</text>
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A data triangulation approach</text>
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                <text>The objective of the study was to assess how banks adopt a two-way communication approach in communicating with their customers. It further examined the difference that exists between the websites of locally and&#13;
foreign owned banks operating in Ghana with respect to their dialogic potentials. The study employed both&#13;
quantitative and qualitative approaches. Data was obtained from the contents of the websites as well as from&#13;
customers of the banks considered. A two-sample t-test was used to test the hypotheses. The results show&#13;
that all the banks incorporate ease of interface, usefulness of information and conservation of visitors’ features&#13;
in their websites. Again, the results show that significant differences exist between locally-owned banks and&#13;
foreign-owned banks with regards to user perceptions of the conservation of visitors’ principles on bank websites. The findings are that user perceptions must be taken into consideration in the development of websites. Firms should avoid the temptation of blindly imitating other websites without considering the input&#13;
of specific users and other stakeholders. The novelty of the research stems from the data triangulation&#13;
approach used.</text>
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                <text>Evaluating hotel websites as a&#13;
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A dialogic perspective</text>
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                <text>Abstract&#13;
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in Ghana. The results of the study show that hotels in Ghana are adequately utilising websites as a marketing&#13;
communication tool. The findings further show a preponderant use of the principle of conservation of visitors&#13;
and the dialogic loop principle by the sampled hotel websites. However, the majority of the sampled websites&#13;
performed rather poorly on the return visit principle. The research contributes to the scarce literature on&#13;
hospitality management in an emerging economy context.</text>
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                <text>The factors affecting students’ choice of higher education is essential for the university’s&#13;
management. Various research across the world has been carried out to understand how students&#13;
select their preferred universities for tertiary study; however, there is a shortage of insight from&#13;
an African perspective. Specifically focusing on a federal university in Nigeria, this study aims&#13;
to explore factors influencing students’ interest in the school and why they selected it as their&#13;
study location. A structured questionnaire from 282 undergraduate students based on stratified&#13;
random sampling was used to understand these choice factors. The study found that personal&#13;
interest greatly influenced students’ decisions, followed by parental influence, university&#13;
reputation, university ranking, and fees. The results provide an understanding of students’&#13;
choices for universities in a Nigerian context, which is a loose representation of the general&#13;
influences of students’ choice for study sites on the continent. This would enable stakeholders&#13;
working in the Nigerian education sector including academics, administrators and practitioners&#13;
and international collaborators to understand the most effective ways to reach out to prospective&#13;
students and draw useful lessons for universities' marketing strategies, which could be&#13;
recommended not only in Nigeria but in Africa at larg</text>
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                <text>Using social identity theory and social capital theory as a backdrop to understand the context of subsistence marketplaces, this&#13;
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relationships with customers, and relationships with staff. The interdependence among these relationships contributes to the&#13;
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micro and small business startups, most owner-managers use social networks to initially fund and grow their businesses. The&#13;
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                <text>Organizations are bound together with a glue which is known as culture.&#13;
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their mission, vision, and purpose in an ever-changing world (Vasudeva &amp;&#13;
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relevant to the students and the workforce (leadership, instructors, researchers, administrators, and the support staf) while they work from home. Te&#13;
pandemic has afected higher education institutions severely as attracting and&#13;
enrolling new students has become more difcult in this fnancially unstable&#13;
time, as has engaging existing students who do not have the resources to connect virtually (McCarthy, 2020; Moody’s, 2020). Such challenges faced by&#13;
higher education institutes are heightened in developing economies as they&#13;
have been under the stress of poor infrastructure, governmental support&#13;
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engage with the online learning environment (Zhong, 2020).</text>
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                <text>An endowment is a collection of assets invested to generate revenue for a nonproft organisation or to support specifed activities (Stepanova et al., 2020).&#13;
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universities, to rely on permanently invested funds to yield income for current&#13;
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to Harvard College (Histphil, 2017). Harvard College is the undergraduate&#13;
college of Harvard University</text>
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