197 10 3074 https://repository.gctu.edu.gh/files/original/0f08d6cc576c7614716ece5bf075f5e9.pdf 1e2e8fc7e2d40c969d41f96b6bdb4934 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Difficulties francophone learners go through in Ghana: The case of Ghana Technology University College Creator An entity primarily responsible for making the resource Michael Owusu Tabiri, Gifty Budu Description An account of the resource Francophone learners who pursue further studies in Anglophone countries could face academic, social, economic, religious and political difficulties due to their literary incompetence in English language (L3). Through the method of investigation and answering of questionnaires by learners, it was uncovered and affirmed that the main difficulties Francophone learners encounter in Anglophone countries were academic, social, religious, and political. It was revealed that the learning difficulties of Francophone students transcend the academic setting. Thus in the church, entertainment grounds, market and other places they visit and interact, they face difficulties. Date A point or period of time associated with an event in the lifecycle of the resource 2017 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:d1gkVwhDpl0C Language A language of the resource English https://repository.gctu.edu.gh/files/original/ec72fcba6433e26fe37951566451f77b.pdf bfc0d3e7b73a27399dfefa7c746e7b13 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Analysing The Use of Subjunctive Mood Among University Students in Ghana Creator An entity primarily responsible for making the resource Michael Owusu Tabiri, Ivy Jones-Mensah Description An account of the resource This is a qualitative study that analysed the problem of subjunctive mood in English among Level 400 students in two Ghanaian universities. The data used for the analysis comprised students’ written exercises. This study adopted the contrastive analysis to analyse common errors or learners’ difficulties in using subjunctive mood in English (L2). From this, a total of 1020 wrong use of subjunctive mood were identified. Four categories of wrong use of subjunctive mood expressing; a desire or a wish (weresubjunctive), wrong use of subjunctive mood expressing a requirement or necessity, wrong use of subjunctive mood expressing suggestions and wrong use of subjunctive mood expressing hypothetical situations were identified. The results show that the subjunctive mood expressing suggestions recorded the highest form of error with 360 out of 1020 representing 35% out of the total number followed by the subjunctive expressing a requirement or necessity which recorded 300 errors representing 29% while wrong use of subjunctive mood expressing a desire or a wish (were-subjunctive) and subjunctive mood expressing hypothetical situations recorded 180 errors for each of them depicting 18% respectively. The work seeks to uncover the difficulties students of English usually encounter in the use of subjunctive mood. The study revealed that students face difficulties of identifying and writing all the types of the subjunctive mood such as formulaic subjunctive, mandative subjunctive, were-subjunctive and words that express hypothetical situations or improbable condition (type 2) in English (L2). Based on the findings of the study, three main causes … Date A point or period of time associated with an event in the lifecycle of the resource 2020 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:u5HHmVD_uO8C Language A language of the resource English https://repository.gctu.edu.gh/files/original/486a72b707cada74b72d15a0d5b4f4d7.pdf 2fbaca23e8f291ebefa65c12a532448c Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource IDENTIFICATION OF THE ENGLISH DETERMINER SYSTEM AMONG EFL STUDENTS IN GHANA: THE CASE OF FRANCOPHONE STUDENTS Creator An entity primarily responsible for making the resource Michael Owusu Tabiri, Ivy Jones-Mensah, Daniel Arkoh Fenyi, Angel Edward Kongo Description An account of the resource The paper discusses the difficulties that students from French speaking countries who are pursuing their studies in a Ghanaian university face in identifying English determiners. This is a qualitative study that analysed the difficulties that level 100 Francophone students who have French as a Second Language(L2) and English as a Foreign Language (EFL) in a Ghanaian university face in identifying English determiners. The data used for the analysis comprised students’ written exercise. The theoretical framework on which this research is based is article-focused theory which is discourse rule transfer propounded by Robertson (2000) as well as the semantic model developed by Huebner (1983), known as the "semantic wheel for noun phrase reference". Pre determiners, central determiners and post determiners were found in the data analysed. Central determiners recorded the highest number of 25 representing 64%, followed by pre determiners with 11 representing 28% and post determiners showing 3 determiners denoting 8%. Based on the findings, some pedagogical measures such as taking into consideration the needs analysis and teaching all the three types of determiners in context communication were proposed as means of minimising Francophone students’ difficulties in English determiner system Date A point or period of time associated with an event in the lifecycle of the resource 2020 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&cstart=20&pagesize=80&citation_for_view=c6aHdPkAAAAJ:_FxGoFyzp5QC Language A language of the resource English https://repository.gctu.edu.gh/files/original/be3ffd6fa0f51ab5636ba05dec56236a.pdf fa4719874c1be66b67511dc66f4d3ca3 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of Computing and Information Systems Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Challenges of online learning of English/French language in higher education in Ghana. Creator An entity primarily responsible for making the resource Michael Owusu Tabiri, Ivy Jones-Mensah, Daniel Arkoh Fenyi, Stephen Asunka Description An account of the resource This study investigated the challenges that learners of English and French encountered during their participation in online language learning in a university in Ghana. The study adopted a quantitative survey approach by administering online questionnaire to undergraduate students at the university and analysing the data using descriptive statistics.150 students participated in the study. The results indicate that majority of the students generally feel that online language learning is bedeviled with a lot of challenges, notably technology availability, accessibility, and affordability, as well as the lack of capacity on the part of language instructors to effectively deliver in their online teaching activities. The study further discusses students' opinions and experiences with the objective of determining the prospects of online language learning within the Ghanaian tertiary education context. Based on the findings, some pragmatic pedagogical measures like migrating teaching and Publisher An entity responsible for making the resource available Journal of Language and Linguistic Studies. Hacettepe Universitesi, Egitim Fakultesi B Blok, Yabanci Diller Egitimi Bolumu, Ingiliz Dili Egitimi Anabilim Dali, Ankara 06800, Turkey Date A point or period of time associated with an event in the lifecycle of the resource 2022 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=AXIuswEAAAAJ&citation_for_view=AXIuswEAAAAJ:lvd772isFD0C Language A language of the resource english https://repository.gctu.edu.gh/files/original/0d8ab1bcf229ad3b174650f0b258e7e0.pdf fa4719874c1be66b67511dc66f4d3ca3 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Research Publications Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Challenges of online learning of English/French language in higher education in Ghana. Creator An entity primarily responsible for making the resource Michael Owusu Tabiri, Ivy Jones-Mensah, Daniel Arkoh Fenyi, Stephen Asunka Description An account of the resource This study investigated the challenges that learners of English and French encountered during their participation in online language learning in a university in Ghana. The study adopted a quantitative survey approach by administering online questionnaire to undergraduate students at the university and analysing the data using descriptive statistics.150 students participated in the study. The results indicate that majority of the students generally feel that online language learning is bedeviled with a lot of challenges, notably technology availability, accessibility, and affordability, as well as the lack of capacity on the part of language instructors to effectively deliver in their online teaching activities. The study further discusses students' opinions and experiences with the objective of determining the prospects of online language learning within the Ghanaian tertiary education context. Based on the findings, some pragmatic pedagogical measures like migrating teaching and Publisher An entity responsible for making the resource available Journal of Language and Linguistic Studies. Hacettepe Universitesi, Egitim Fakultesi B Blok, Yabanci Diller Egitimi Bolumu, Ingiliz Dili Egitimi Anabilim Dali, Ankara 06800, Turkey Date A point or period of time associated with an event in the lifecycle of the resource 2022 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=c6aHdPkAAAAJ&citation_for_view=c6aHdPkAAAAJ:ufrVoPGSRksC Language A language of the resource English https://repository.gctu.edu.gh/files/original/94a9f34691069af420b4b24232d0a481.pdf d44c3b0e2c349f72636812351f67a158 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource THE EFFECTS OF TOTAL QUALITY MANAGEMENT PRACTICES ON BUSINESS PERFORMANCE IN THE TELECOMMUNICATION SECTOR Creator An entity primarily responsible for making the resource Michael Owusu-Kyei, Kong Yusheng, Michael Nana Owusu Akomeah, Stephen Owusu Afriyie Description An account of the resource Total Quality Management (TQM) has arisen as a reliable quality and performance method that can meet or even surpass the expectations of stakeholders. This technique is anticipated to improve organizational performance, and has received considerable attention in recent times. Previous studies have not tied effectiveness of overall quality management techniques in business of the Ghanaian telecommunication sector, hence the need for this research. This study investigates the influence of total quality management strategies on the telecommunications industry’s business performance. Questionnaires were used in the study as survey instruments to collect information about the impact of TQM methods on business performance. To assess the situation, eight hundred (800) responses were received from, employees and top management of MTN Ghana Ltd. The study established that principles applied to total … Publisher An entity responsible for making the resource available Authorea Date A point or period of time associated with an event in the lifecycle of the resource 2024 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=TbSlw38AAAAJ&cstart=20&pagesize=80&citation_for_view=TbSlw38AAAAJ:qxL8FJ1GzNcC Language A language of the resource English https://repository.gctu.edu.gh/files/original/a3b980d31bc3ad358e13a668ec265a9a.pdf 844adfd0534e967e5c2e1da8b5691587 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Assessing the influence of total quality management on customer satisfaction in the telecom industry: a TQM–SERVQUAL perspective Creator An entity primarily responsible for making the resource Michael Owusu-Kyei, Yusheng Kong, Michael Owusu Akomeah, Stephen Owusu Afriyie Description An account of the resource Total quality management (TQM) has become a reliable quality and customer satisfaction approach that can meet or exceed customer satisfaction. Previous studies have not really tied total quality management in the aspects of SERVQUAL as the major influence on customer satisfaction in the Ghanaian telecommunication sector, thus the need for this research. As customer satisfaction continues to rise, telecommunication customers expect service quality to improve to meet their satisfaction. The quality of service determines the customer satisfaction level in a service industry, such as telecom. Effective total quality management would result in better service quality. SERVQUAL is arguably the model to assess the effectiveness of customer satisfaction in the service industry. The aim of this study is to assess the influence of total quality management on customer satisfaction in the telecom industry from a TQM–SERVQUAL perspective. The study relied on questionnaires to gather data about the TQM services on customer satisfaction. A self-completion questionnaire was administered to customers and employees of MTN Ghana and Vodafone Ghana. Both companies operate with the same procedures and equipment, hence the need to use the same apparatus for all contacted customers and employees. There were 800 respondents from both companies’ employees and customers, although 850 questionnaires were administered. Descriptive statistical analysis was used through the questionnaire. The investigators also ran preliminary tests such as reliability, validity, and multicollinearity tests to ascertain if the received data were reasonable enough … Publisher An entity responsible for making the resource available MDPI Date A point or period of time associated with an event in the lifecycle of the resource 2023 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=TbSlw38AAAAJ&citation_for_view=TbSlw38AAAAJ:aqlVkmm33-oC Language A language of the resource English https://repository.gctu.edu.gh/files/original/94e7d270fe1a5f3e5fc713ec6786e9c7.pdf b111a67167d990596d969b3c32715782 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Impact of digital marketing communication on organizational growth Creator An entity primarily responsible for making the resource Michael Owusu-Kyei, Yusheng Kong, Michael Owusu Akomeah, Stephen Owusu Afriyie Description An account of the resource This paper offers views on some current and future trends in marketing. The content is based on recent literature and on what is happening in the business world. The study explains digital marketing communication and it impact on organizational growth. It is known in today’s marketing world that, digital medium of communication has become new norm for most organizations. It is important to note that social media space has huge audience therefore it is right to target from the various social media platforms. The study examines digital communication medium like visual advertising, social media (Facebook, Instagram and WhatsApp), E-mail and also website. The target population was 200 clients of Kelondo, however the sample size of 200 was determined by using Muller and Brewer (2003) formula: n= P/1+ P (δ) 2. Therefore, the size was 193. The questionnaire used for this research consisted of only closed–ended questions. The survey was created using Google forms online platform and distributed randomly through social media platforms like WhatsApp, and personal contacts. The online survey contained multiple choices which allow respondents to express themselves by selecting the best possible answers to the questions asked. This enabled us to collect and analyze accurate information collected. The quantitative data collected through the questionnaire was coded in Statistical Package for Social Sciences (SPSS) a tool for data analysis. I then went forward to analyze the data and the answers were then available in tables and chart. Date A point or period of time associated with an event in the lifecycle of the resource 2022 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=TbSlw38AAAAJ&citation_for_view=TbSlw38AAAAJ:mVmsd5A6BfQC Language A language of the resource English https://repository.gctu.edu.gh/files/original/c57736855d4e385195f233dfbcddd232.pdf 4e847f13959f74d23d1a09d024cd5efb Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Corporate Governance and Total Quality Management Implementation in The Telecom Sector, Ghana Creator An entity primarily responsible for making the resource Michael Owusu-Kyei, Yusheng Kong, Michael Owusu Akomeah, Stephen Owusu Afriyie Description An account of the resource The Emerging markets (EMs) and Frontier markets (FMs) within today’s global business economy function as the central engines of growth. Populations which previously had limited or no access to modern technological advances now enjoy product and service novelty, especially within the telecommunication sector. The leapfrogged generations of technology made them seize the opportunity for improved living conditions through mobile telephony. This paper seeks to analyze the performance of telcos in an emerging market, using some selected telecommunication companies in Ghana as a case study. The objective of this study is to investigate the effects of corporate governance on the implementation of total quality management (TQM) policies in the telecom companies. This investigation provides a basis by which telecommunication companies can configure, generate and develop consistent, flexible and adoptive corporate governance features and total quality management (TQM). A self-completion questionnaire was administered to customers and employees of MTN Ghana and Vodafone Ghana. Both companies operate with the same procedures and equipment, hence the need to use the same apparatus for all contacted customers and employees. There were 800 respondents from both companies’ employees and customers, although 850 questionnaires were administered. The investigators also did run preliminary tests such as reliability, validity, and multicollinearity tests to ascertain if the received data were reasonable enough for the research, and would fit the expected model. The data collected were analyzed and inference drawn … Publisher An entity responsible for making the resource available International Journal of Research and Innovation in Social Science (IJRISS) Date A point or period of time associated with an event in the lifecycle of the resource 2023 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=TbSlw38AAAAJ&cstart=20&pagesize=80&citation_for_view=TbSlw38AAAAJ:4TOpqqG69KYC Language A language of the resource English https://repository.gctu.edu.gh/files/original/18ea75de932e74bd73f4ea486d733358.pdf 16ff764636d3e601308fa7f0339bed5b Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The Effect of Celebrity Endorsement on Brand Promotion. Creator An entity primarily responsible for making the resource Michael Owusu-Kyei, Yusheng Kong, Michael Owusu Akomeah, Stephen Owusu Afriyie Description An account of the resource The main objective of the study was to examine the effect of celebrity endorsement on brand promotion using Kabfam Ghana as case study. The study took a descriptive approach to the subject. The population of the study comprised all employees of Kabfam Ghana (Head Office). They are three (300) in number. Looking at the small number of population, all 300 employees were sampled out for the study. Hence the sample size for the study was 300. The study adopted a purposive sampling technique. Questionnaires have been utilized as a tool for data collecting. The Social Science Statistical Package (SPSS) was utilized for data analysis. Modern day consumers are well informed and intelligent; they know that famous people are paid for this and may not even utilize the items. Celebrity advertisement has transformed the conventional manner of marketing entirely. The study therefore concludes by identifying a positive relationship between celebrity endorsement and brand promotion. It was recommended that companies should also closely evaluate celebrities’ suitable personalities for promoting their items. Also, organizations involved should undertake cost-benefit analysis to ensure that the sum paid to the celebrities’ services is worth the usage of a celebrity. Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=TbSlw38AAAAJ&cstart=20&pagesize=80&citation_for_view=TbSlw38AAAAJ:dhFuZR0502QC Language A language of the resource English