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                <text>Volunteer tourism discourse seems to have a disproportionate emphasis on the guest at the expense of the host. This trend seems to be replicated in the Ghanaian studies although it is well understood that without host support, tourism cannot be sustainable. Thus, this inquiry sought to examine the host guest relationship from the lens of the host, mainly from the relatively unexplored dimensions of language, power and reciprocity. In-depth interviews and focus group discussions were used to solicit data from forty three participants in the Asebu community from November 2015 to April 2016. The data was analyzed using QDA miner, to bring out the themes and patterns in the transcript. The results indicate that the host has different perspectives towards the international volunteer tourist. These perspectives appear to be shaped by the degree of host involvement in the volunteer tourism enterprise. The findings revealed a spectrum of attitudes toward the guest which ranged from tolerance, indifference to suspicion. It was established that the host uncertainty about the motives of the guest was predicated on resident’s perceptions of direct benefits from volunteer tourism. Based on the findings, it was concluded that host perspectives of the volunteer tourist is function of contact factors which either enabled or mitigated interactions. It was recommended that the volunteer tourism organisation consider addressing the feelings of uncertainty among the host, by giving communities enough information about the motives and activities of the volunteer tourists.</text>
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                <text>Municipal solid waste is recognised as an obnoxious local development challenge in many developing countries. The continuous struggle to ensure sustainable waste management in Ghana is a challenge of inadequate data on waste generation and the factors influencing generation. It is in this light that this paper examines waste generation rate and the influence of household socio-economic characteristics on waste generation in Bolgatanga, an urban city in Northern Ghana. The study utilised a regression technique based on ordinary least squares approach to empirically test the relationship between household variables and waste generation. The findings indicate; education, household size and fuel sources are significant but differently influenced waste generation. For effective waste management, the paper suggests a priority focus be given to education and recommends for future studies further analysis of …</text>
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                <text>How and why refugees might change their ICT&#13;
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                <text>Information and Communication Technologies (ICT) have become part of everyone's’ lives and imagining&#13;
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great importance in this thesis, are used for contacting friends and families, gathering news but also as a&#13;
tool for organizing a getaway. Therefore this bachelor thesis aims to answer the research question “How&#13;
and why refugees might change their ICT behaviour when migrating to Europe?”. Until now, this&#13;
questions has not been answered in the literature. Previous studies only focussed on the ICT use at the&#13;
specific location of migrants and refugees (in their home countries, en route or in their host societies),&#13;
examined the impact on ICT on social integration or treated the media discourse about refugees, for&#13;
example, on Facebook.&#13;
Contributing to this discourse, the author of this thesis conducted interviews with six refugees of&#13;
different nationalities in two refugee centers in Düsseldorf, Germany, asking them about their individual&#13;
ICT behaviour in their countries of origin, en route and in Germany. Based on the method of discourse&#13;
analysis, the interviews reveal that the mobile phone as well as social media platforms are of great&#13;
importance for refugees as they enable them to take part in their loved ones lives despite the&#13;
geographical distances. On the other hand refugees did not changed their ICT behaviour now living in&#13;
Germany compared to their home country, the purpose, however, did changed.</text>
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                <text>How Organisational Performance is Affected by Strategic Corporate Social Responsibility (CSR).</text>
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                <text>This paper aims to report as a study that contributes to the understanding of the roles of strategic corporate social responsibility (CSR) in overall organisational performance. The approach to the paper was by the review of acclaimed researches with linkages between corporate social responsibility, more specifically strategic corporate social responsibility and organisational performance. Strategic CSR undertaken by various organisations were analysed to find how significant they affect to performance metrics. The researchers had difficulties unearthing previous tangential and empirical research as there had not been a wealth of research in the area of CSR relationships especially with regards to strategic CSR practices and performance and at the same time, previous research on CSR mostly focuses on its nature and impact on society and how customer loyalty can be gained with CSR. The study thus revealed …</text>
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                <text>How Service Experience Leads to Brand Loyalty: Perspective from the Telecom Sector in Ghana</text>
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                <text>This paper seeks to investigate the relationship amongst service experience, customer satisfaction and brand loyalty in the Ghanaian telecommunication industry. Students from Central University College Accra were selected randomly to respond to a questionnaire. Structural Equation Modeling (SEM) was used in analyzing the data. The study revealed that service quality significantly influences both customer satisfaction and brand loyalty; and also customer satisfaction significantly influences brand loyalty. Telecommunication firms and other firms which want to survive competition have to know what their customers want and satisfy them. Managers must also be aware that service quality must be measured in terms of customer satisfaction in order to enhance brand loyalty. This paper is one of the very few empirical researches conducted, that investigates the importance of service experience to customer …</text>
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