157 10 3072 https://repository.gctu.edu.gh/files/original/6f651d82669f9c45af57121746d69f05.pdf bdb86cf95cdccc031021b990e3113966 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of Computing and Information Systems Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Harnessing electronic procurement to support efficient supply chain in Ghana’s health sector: a position paper Creator An entity primarily responsible for making the resource Patrick Boateng Sarpong, Du Jianguo, HSUD Khan, Patrick Acheampong Description An account of the resource Public procurement is a central instrument to assist the efficient management of public resources. It supports the works and services of the government and can cover all acquisitions, including stationery, furniture, and temporary office staff as complex and high cost areas such as construction projects, aircraft carriers, and other private financial initiative projects. Similar to many other processes of ICT-enabled innovation, the introduction of e-procurement involves significant changes at the organizational level, arouses power struggles, challenges well-established supply networks, and implies modifications in culture and habits. This review critically reviews, the intricate issues involved electronic procurement system adoption, antecedents, prospects and challenges. A position is then presented on how these benefits can be harnessed and optimised efficiently to support healthcare supply chain management in Ghana. Date A point or period of time associated with an event in the lifecycle of the resource 2017 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=KuGpI3oAAAAJ&citation_for_view=KuGpI3oAAAAJ:HDshCWvjkbEC Language A language of the resource English https://repository.gctu.edu.gh/files/original/3b81789353c462323ffe3615fe37054e.PDF 23d6731957f4450de3a46615c9fb9c24 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Graduate School Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Health &Safety at Work, an essential guide for managers. Revised eighth edition Creator An entity primarily responsible for making the resource Jeremy Stranks Publisher An entity responsible for making the resource available Jeremy Stranks Date A point or period of time associated with an event in the lifecycle of the resource 2008 https://repository.gctu.edu.gh/files/original/6f2bf96ea5a2e667c2aa1099a2ffb4c4.PDF 23d6731957f4450de3a46615c9fb9c24 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Graduate School Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Health and Safety at work: an Essential Guide for managers. 8th Edition Creator An entity primarily responsible for making the resource Stranks, Jeremy Subject The topic of the resource Oil and Gas Management Publisher An entity responsible for making the resource available Kogan Page Limited Date A point or period of time associated with an event in the lifecycle of the resource 2008 Format The file format, physical medium, or dimensions of the resource PDF Language A language of the resource English https://repository.gctu.edu.gh/files/original/14a3a0b0eec27edba2d5ea61d100c4ca.pdf 939f2ccd5c10ebf715fc27ca205d2350 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource MBA Finance Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Health Care Financing In Ghana–A Case Study of Allocation of Funds under the Ghana Diagnosis Related Grouping (G-DRG) Of the NHIS in Accra. Creator An entity primarily responsible for making the resource Barbara Amissah Biney Description An account of the resource The study was conducted in the Greater Accra Metropolis and Tema Metropolis of the Ghana Diagnosis Related Grouping (G-DRG) of the National Health Insurance Scheme (NHIS) to evaluate health care financing in Ghana a case of study of allocation of funds under the G-DRG of the NHIS in Accra. A content validated questionnaire and interview sections were used to seek relevant information from appropriate facility managers and scheme managers who matter in the NHIS. The study employed descriptive research as its research design. The target population for the study was 134 government and private hospitals sampled from about 250 government and private hospitals within Accra and Tema Metropolis. The researcher adopted purposive and simple random sampling techniques to sample the target population which comprise of clinics, Polyclinics and Primary Hospital, Secondary Hospitals, Tertiary Hospital, Pharmacies and the Research, Policy and Monitoring and Evaluation Directorate of the NHIS. Statistical Package for Social Science (SPSS) was used to analyze data collected and findings presented via descriptive analysis and bar chat, tables, pie chat and figures. The main findings of the study established that, G-DRG was introduced under the NHIS system as a best approach for sustainable healthcare financing under the NHIS system and also, the mediating factor for universal healthcare coverage is to ensure efficient use of resources, improved pooling coupled with resource mobilization. Finally the study observed that, financial sustainability of the scheme was a challenge to the scheme. The study recommended that, it is important for NHIA which is a regulated body, to make it a point to review drug prices to reflect the market changing prices. Subject The topic of the resource MBA Finance Date A point or period of time associated with an event in the lifecycle of the resource MAY, 2018 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Health Service Marketing Management in Africa Creator An entity primarily responsible for making the resource Robert Ebo Hinson Description An account of the resource Healthcare services are considered the backbone of society and human wellness. The recent institutional transformations in the healthcare services have enormous potential for research and the sector is fast becoming an exciting field of inquiry for marketing and management scholars. Given that marketers are concerned about the creation of value for customers, one of the latest trends in the healthcare sector in Africa is the application of tested and established principles of value creation in mainstream marketing to the healthcare sector. However, this remains a grey area which requires a comprehensive understanding and application of mainstream marketing and management principles. As a result, this book presents contemporary and thoughtful insights to address marketing and management related principles in healthcare delivery within the African context. Healthcare services are considered the backbone of society and human wellness. In recent times, these services have undergone extensive institutional transformation (Danaher and Gallan, 2016). Within the context of this transformation, marketing, service quality and value creation enhance the service experience of healthcare customers (Osei-Frimpong, 2016). For example, Sahoo and Ghosh (2016) identified service delivery, amongst others, as a significant contributor to enhancing customer satisfaction in private healthcare delivery. It is notable that the healthcare industry has enormous potential and is fast becoming an exciting field of endeavour for marketing practitioners. Given that marketers are concerned about the creation of value for customers, one of the latest trends in the healthcare sector is the application of tested and established principles of value creation in mainstream marketing to the healthcare sector. Stremersch (2008) notes that the application of marketing to healthcare is a fascinating field that will likely have more impact on society than any field of marketing. He further states that an intrinsically unstable environment characterises this very relevant emerging field, hence raising new questions. Changing regulations, discoveries and new health treatments continuously appear and give rise to these questions. Furthermore, advancements in technology not only improve the healthcare delivery systems but also provide avenues for customers to seek information regarding their health conditions and influence their participatory behaviours or changing roles in the service delivery (Osei-Frimpong, Wilson and Lemke, 2018). Increasingly, there is a shift from the doctor-led approach to a more patient-centred approach. About a decade ago, Kay (2007) argued that healthcare organisations need to utilise marketing tools more effectively for customer information and assistance in their healthcare decisions. This effort can only be achieved by healthcare 2 Health Service Marketing Management in Africa organisations that promote increased accessibility of care and improved quality of service. Kay (2007) argued these points from the perspective of the US-based healthcare system described as “market-based”. In Africa, the importance of marketing-driven practices in improving the delivery of healthcare services cannot be overemphasised. The issue of healthcare delivery and management is significant for policymakers, private sector players and consumers of health-related services in developing economy contexts. Scholars have strongly argued in favour of marketing and value creation in healthcare service delivery in Africa (i.e. Wanjau, Muiruri and Ayodo, 2012; Mahmoud, 2016; Osei-Frimpong 2016). For instance, in Ghana, Osei-Frimpong (2016) advocated for healthcare service providers to understand patient needs or goals and adopt a holistic engagement approach that would result in positive experiences. Customer experience affects the perception of service quality and acceptability of healthcare services. In South Africa, Hasumi and Jacobsen (2014) found that long waiting times, unavailable medications and staff who are perceived as being unfriendly affected the acceptability of healthcare services. In Egypt, Shafei, Walburg and Taher (2015) identified areas of shortfall in service quality as including physician reliability, physician assurance, nursing reliability and nursing assurance. In the Nigerian context, Adepoju, Opafunso and Ajayi (2018) found that patients were not satisfied with the quality of service in most of the dimensions assessed (i.e. assurance, reliability, tangibles, empathy and responsiveness). In a study on factors affecting service quality in the public health sector in Kenya, Wanjau, Muiruri and Ayodo (2012) found that low employee capacity, low technology adoption, ineffective communication channels and insufficient funding affect service quality delivery to patients, thus influencing healthcare service quality perceptions, patient satisfaction and loyalty. These examples of healthcare service marketing research, in the present contexts, highlight the need to utilise marketing and value creation tools in the delivery of healthcare services. Furthermore, there is a need for the integration of service marketing and management principles to enhance the delivery of quality healthcare across Africa and other developing economies. Therein lies the critical importance of this book. Drawing on the above discussions, this new book on Health Service Marketing Management responds to calls for quality healthcare service management practices or processes from developing economy perspectives. Focusing primarily on Africa, this book covers seven thematic areas, namely: Strategy in Healthcare; Marketing Imperatives in Healthcare Management; Product and Pricing Management in Healthcare; Distribution, Marketing Communications and Branding in Healthcare; People, Physical Evidence and Service Quality Management in Healthcare; Process Management in Healthcare; and Technology in Healthcare. Publisher An entity responsible for making the resource available Health Service Marketing Management in Africa Source A related resource from which the described resource is derived https://www.researchgate.net/profile/S-Yaw-Agyeman-Boaten/publication/338873441_Utilisation_and_Pricing_of_Healthcare_Services/links/648bb7868de7ed28ba2eaf12/Utilisation-and-Pricing-of-Healthcare-Services.pdf#page=125 Language A language of the resource English Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of IT Business Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Health Service Marketing Management in Africa Creator An entity primarily responsible for making the resource Robert Ebo Hinson Description An account of the resource This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copyright.com (www. copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. https://repository.gctu.edu.gh/files/original/d6b3a7592c823b71e38739d3658afeed.pdf 29d1e6007b7d11e52944e769923b06ed Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of Computing and Information Systems Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Helping faculty overcome cultural barriers to adoption and use of web-based learning technologies: A participatory action research approach Creator An entity primarily responsible for making the resource Stephen Asunka Description An account of the resource This study adopted a participatory action research (PAR) approach to identify and address some cultural factors that contribute in hindering faculty adoption and use of a Learning Management System (LMS) for Web-based learning at a university in Ghana. This followed a realization that an LMS that the university deployed for E-learning purposes, and had been available for over five years, remained largely unused by faculty members despite that they have been trained, motivated and appropriately resourced to do so. With a preliminary investigation revealing the possible role of cultural factors, this study drew on some aspects of Hofstede's cultural dimensions theory to conceptualize a research framework, and subsequently engaged 10 faculty members in a semester-long action study. Findings show that by collectively identifying the cultural underpinnings, and conscientiously working on them, faculty members … Publisher An entity responsible for making the resource available IGI Global Date A point or period of time associated with an event in the lifecycle of the resource 2016 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=AXIuswEAAAAJ&cstart=20&pagesize=80&citation_for_view=AXIuswEAAAAJ:dBIO0h50nwkC Language A language of the resource English Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of Computing and Information Systems Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Helping students avoid plagiarism in online courses: A design-based research approach Creator An entity primarily responsible for making the resource Stephen Asunka Description An account of the resource This study used design-based research approaches to investigate student plagiarism in an online course, with the objective of determining the instructional interventionist strategies that can help students avoid the practice in online courses. Twenty eight (28) undergraduate students who were engaged in a semester-long online course in Educational Technology at a private university in Ghana participated in the study. Drawing on relevant learning and related theories, the study implemented different learning activities pertaining to plagiarism at regular intervals during the semester, and then subsequently analyzed students’ individual and group course writings for evidence of plagiarism. Findings reveal that regular and varied instructional interventions helps students reduce and eventually avoid plagiarism in the online learning environment. Students were also found to plagiarize to a much lesser extent when they … Publisher An entity responsible for making the resource available gi publishing Date A point or period of time associated with an event in the lifecycle of the resource 2011 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=AXIuswEAAAAJ&citation_for_view=AXIuswEAAAAJ:u5HHmVD_uO8C Language A language of the resource English https://repository.gctu.edu.gh/files/original/311aa37e296427dc498b76729b0e5850.pdf fac380ea238db0d1d390c0f8eeb5ad66 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of Engineering Text A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text. Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource High gain 2.4 GHz two-way direction Wi-Fi antenna for underground mine-tunnel Creator An entity primarily responsible for making the resource Samuel Blay Amo, Amevi Acakpovi, Nana Yaw Asabere, Ruhiya Abubakar, Robert Sowah Description An account of the resource This paper shows A 2.4GHz two-way directional Antenna of Wi-Fi Systems for Underground Mine-Tunnel. The designed antenna enhances wireless transmission of signals in an underground mine-tunnel in a two-way direction. The research was carried-out through scientific design and simulation-using high frequency structure simulator (HFSS). This antenna has fabricated and tested. The antenna is in the shape of a rectangle, partitioned into 12 sub-rectangular rings hooked together, that work in a standing-wave mode. The high-gain two-way radiation property realized by the currents distribution in-phase on the vertical edges. The dimensions of the desired ring are 230 mm, 22 mm and 0.8 mm and at 2.4 GHz). The simulated and measured -10-dB bandwidth is about 340 MHz (2.320-2.66 GHz), the simulated peak gain is 8.4 dBi. Presentation and discussion of the simulated results showed that … Publisher An entity responsible for making the resource available IEEE Date A point or period of time associated with an event in the lifecycle of the resource 2018 Source A related resource from which the described resource is derived https://scholar.google.com/citations?view_op=view_citation&hl=en&user=AhSMvB8AAAAJ&cstart=20&pagesize=80&citation_for_view=AhSMvB8AAAAJ:3fE2CSJIrl8C Language A language of the resource English https://repository.gctu.edu.gh/files/original/b721580fad3cbce9dd11e92f47a422c6.pdf 58e9e0024fd693c3c2bccde1125316e7 Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty of Engineering Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource HIGH VOLTAGE ENGINEERING Creator An entity primarily responsible for making the resource FAROUK A.M. RIZK, GIAO N. TRINH Publisher An entity responsible for making the resource available CRC Press/Taylor & Francis Group Date A point or period of time associated with an event in the lifecycle of the resource 2014 Type The nature or genre of the resource Text Subject The topic of the resource Power Systems Format The file format, physical medium, or dimensions of the resource PDF Language A language of the resource English