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                <text>Composition in dark chocolate was varied and the effects determined on microstructure, using light microscopy, and mechanical properties of molten and tempered chocolates, using a TA.HD Plus Texture Analyser. Compositional parameters were particle size distribution (PSD) (D90 of 18, 25, 35 and 50 μm), fat (25%, 30% and 35%) and lecithin (0.3% and 0.5%) contents. Micrographs revealed wide variations in sugar crystalline network structure and inter-particle interaction strengths related to PSD and fat level. Samples containing 25% fat had more crystal agglomerates, well flocculated with greater particle-to-particle interaction strengths than those with higher (30% and 35%) fat contents. Increasing the D90 to 35–50 μm caused broadening of the PSD, with particles becoming coarser, which were similar at all fat levels. Mechanical analysis showed that PSD, fat and lecithin content significantly influenced …</text>
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                <text>George Oppong Appiagyei Ampong, Aseda Mensah, Adolph Sedem Yaw Adu, John Agyekum Addae, Osaretin Kayode Omoregie, Kwame Simpe Ofori</text>
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                <text>Social media and other web 2.0 tools have provided users with the platform to interact with and also disclose personal information to not only their friends and acquaintances but also relative strangers with unprecedented ease. This has enhanced the ability of people to share more about themselves, their families, and their friends through a variety of media including text, photo, and video, thus developing and sustaining social and business relationships. The purpose of the paper is to identify the factors that predict self-disclosure on social networking sites from the perspective of privacy and flow. Data was collected from 452 students in three leading universities in Ghana and analyzed with Partial Least Square-Structural Equation Modeling. Results from the study revealed that privacy risk was the most significant predictor. We also found privacy awareness, privacy concerns, and privacy invasion experience to be significant predictors of self-disclosure. Interaction and perceived control were found to have significant effect on self-disclosure. In all, the model accounted for 54.6 percent of the variance in self-disclosure. The implications and limitations of the current study are discussed, and directions for future research proposed.</text>
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                <text>Factors influencing innovation performance in higher education institutions</text>
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                <text>Mercy Asaa Asiedu, Hod Anyigba, Kwame Simpe Ofori, George Oppong Appiagyei Ampong, John Agyekum Addae</text>
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                <text>Purpose&#13;
The purpose of this paper is to explore the relationship between transformational leadership, knowledge management capabilities, organizational learning, and innovation performance in the context of higher education institutions.&#13;
Design/methodology/approach&#13;
Using a survey research design, data was collected from 219 respondents, comprising faculty and administrative staff from two public and five private universities in Ghana. The data were analyzed by using the partial least squares approach to structural equation modeling with the use of Smart PLS software.&#13;
Findings&#13;
The results revealed that transformational leadership significantly predicts knowledge management capabilities and organizational learning and also has a positive effect on innovation performance.&#13;
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Although some studies have covered the theoretical and empirical analyses of links between transformational leadership...</text>
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                <text>An interrogation of the dialogic potential of insurance firm websites in Ghana</text>
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                <text>This paper examines the dialogic potential of insurance firms’ websites in Ghana. Research was executed via a content analysis of insurance companies’ websites in Ghana using Kent and Taylor’s (1998) dialogic framework. Insurance companies in Ghana have been fairly successful in utilizing the dialogic features in their corporate websites. Out of the five dialogic principles proposed by Kent and Taylor (1998); the findings of the study show a preponderant use of the dialogic loop feature by the sampled insurance companies. Also comparing local and international companies, the local insurance companies seem rather more dialogic than the international companies. However the sampled insurance companies performed rather poorly on the principle of return visit and conservation of visitors. This study contributes to the scarce literature on dialogic potential of websites from a developing country context.</text>
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                <text>https://journals.sagepub.com/doi/full/10.1177/0266666913477879</text>
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                <text>Factors affecting MOOC usage by students in selected Ghanaian universities</text>
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                <text>Eli Fianu, Craig Blewett, George Oppong Appiagyei Ampong, Kwame Simpe Ofori</text>
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                <text>There has been widespread criticism about the rates of participation of students enrolled on MOOCs (Massive Open Online Courses), more importantly, the percentage of students who actively consume course materials from beginning to the end. The current study sought to investigate this trend by examining the factors that influence MOOC adoption and use by students in selected Ghanaian universities. The Unified Theory of Acceptance and Use of Technology (UTAUT) was extended to develop a research model. A survey was conducted with 270 questionnaires administered to students who had been assigned MOOCs; 204 questionnaires were retrieved for analysis. Findings of the study show that MOOC usage intention is influenced by computer self-efficacy, performance expectancy, and system quality. Results also showed that MOOC usage is influenced by facilitating conditions, instructional quality, and MOOC usage intention. Social influence and effort expectancy were found not to have a significant influence on MOOC usage intention. The authors conclude that universities must have structures and resources in place to promote the use of MOOCs by students. Computer skills training should also be part of the educational curriculum at all levels. MOOC designers must ensure that the MOOCs have good instructional quality by using the right pedagogical approaches and also ensure that the sites and learning materials are of good quality.</text>
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                <text>Gina Porter Kate Hampshire Peter Kyei Michael Adjaloo George Oppong Kate Kilpatrick</text>
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                <text>This paper combines recent livelihoods approaches to refugee studies with a social resilience framework to explore the interlinkages between refugee–host relations and refugee coping strategies in the Buduburam camp in Ghana. The reported experiences of camp residents and of the people with whom they interact in their efforts to make a living (NGO staff, government officials, traders etc.) illustrate the complex interplay between personal networks, livelihoods and broader relations between refugee and host populations. We draw particular attention to language skills, diaspora linkages and the impact of illicit and/or innovative livelihood strategies of refugees. Despite the enormous emphasis refugees in the camp place on earning their own living, some groups are less able or less willing than others to build the social networks to the host population that might allow them access to regular employment. Other …</text>
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                <text>Oxford University Press</text>
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                <text>2008</text>
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                <text>https://scholar.google.com/citations?view_op=view_citation&amp;hl=en&amp;user=NogL9W0AAAAJ&amp;citation_for_view=NogL9W0AAAAJ:eQOLeE2rZwMC</text>
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                  <text>Faculty of IT Business</text>
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            <description>A name given to the resource</description>
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                <text>Technological innovation, organizational innovation and international performance of SMEs: The moderating role of domestic institutional environment</text>
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            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
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                <text>Francis Donbesuur, George Oppong Appiagyei Ampong, Diana Owusu-Yirenkyi, Irene Chu</text>
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                <text>Despite the growing research on the performance implications of technological and organizational innovation, our understanding of how they impact SMEs’ international performance is limited. Drawing from the dynamic capability and the institutional theories, this study argues that technological and organizational innovation has a synergistic effect on international performance and that this effect is contingent on unique domestic institutional factors. We test this model using structural equation modeling on a sample of 204 internationalized SMEs operating in Ghana. The findings from the analysis show that high levels of organizational and technological innovation jointly improve SMEs’ international performance. In addition, the results show that institutional environment specificity and institutional environment enforceability enhance the complementary effect of organizational and technological innovation on the …</text>
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            <description>An entity responsible for making the resource available</description>
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                <text>North-Holland</text>
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            <name>Date</name>
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                <text>2020</text>
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            <description>A related resource from which the described resource is derived</description>
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              <elementText elementTextId="10538">
                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=NogL9W0AAAAJ&amp;amp;citation_for_view=NogL9W0AAAAJ:KlAtU1dfN6UC</text>
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            <description>A language of the resource</description>
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              <name>Title</name>
              <description>A name given to the resource</description>
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                <elementText elementTextId="10216">
                  <text>Faculty of IT Business</text>
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            <name>Title</name>
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                <text>Factors influencing consumer loyalty: evidence from the Ghanaian retail banking industry</text>
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            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
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                <text>Osaretin Kayode Omoregie, John Agyekum Addae, Stanley Coffie, George Oppong Appiagyei Ampong, Kwame Simpe Ofori</text>
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            <description>An account of the resource</description>
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              <elementText elementTextId="10528">
                <text>Purpose&#13;
The increasing number of banks in the Ghanaian banking industry has brought about intense competition in the industry. The purpose of this paper is, therefore, to examine the factors that influence retail banking customers’ loyalty intentions.&#13;
Design/methodology/approach&#13;
In order to validate the proposed research model, the study adopts a survey design. Data were collected from 565 customers of the top performing banks in terms of customer deposits. Data analysis employed the partial least squares structural equation modeling (PLS–SEM) using SmartPLS version 3.&#13;
Findings&#13;
Results from the PLS–SEM analysis indicated that satisfaction, service quality and trust had significant effect on loyalty, with satisfaction having the most significant effect. Interestingly corporate image was found to have a significant effect on both satisfaction and trust but not on loyalty. In all, the proposed model accounted for 63.3 …</text>
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            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="10529">
                <text>Emerald Publishing Limited</text>
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            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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              <elementText elementTextId="10530">
                <text>2019</text>
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          <element elementId="48">
            <name>Source</name>
            <description>A related resource from which the described resource is derived</description>
            <elementTextContainer>
              <elementText elementTextId="10531">
                <text>https://scholar.google.com/citations?view_op=view_citation&amp;amp;hl=en&amp;amp;user=NogL9W0AAAAJ&amp;amp;citation_for_view=NogL9W0AAAAJ:LkGwnXOMwfcC</text>
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            <name>Language</name>
            <description>A language of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="10532">
                <text>English</text>
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            </elementTextContainer>
          </element>
        </elementContainer>
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          <elementContainer>
            <element elementId="50">
              <name>Title</name>
              <description>A name given to the resource</description>
              <elementTextContainer>
                <elementText elementTextId="10235">
                  <text>Food Science </text>
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    <elementSetContainer>
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          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
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              <elementText elementTextId="10519">
                <text>Effects of tempering and fat crystallisation behaviour on microstructure, mechanical properties and appearance in dark chocolate systems</text>
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          <element elementId="39">
            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
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              <elementText elementTextId="10520">
                <text>Emmanuel Ohene Afoakwa, Alistair Paterson, Mark Fowler, Joselio Vieira</text>
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          <element elementId="41">
            <name>Description</name>
            <description>An account of the resource</description>
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              <elementText elementTextId="10521">
                <text>Fat crystallisation behaviours in dark chocolates from varying particle size distribution (PSD) (D90 of 18, 25, 35 and 50μm) was studied, yielding products from different temper regimes (optimal temper, over-temper and under-temper), and their effects on mechanical properties and appearance evaluated. Microstructures of derived products were determined using stereoscopic binocular microscopy. Wide variations in mechanical properties and appearance were noted in products from different particle size and temper regimes. Particle size (PS) was inversely related with texture and colour, with the greatest effects noted in hardness, stickiness and lightness at all temper regimes. Over-tempering caused significant increases in product hardness, stickiness with reduced gloss and darkening of product surfaces. Under-tempering induced fat bloom in products with consequential quality defects on texture, colour and …</text>
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            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="10522">
                <text>Elsevier</text>
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            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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              <elementText elementTextId="10523">
                <text>2008</text>
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          <element elementId="48">
            <name>Source</name>
            <description>A related resource from which the described resource is derived</description>
            <elementTextContainer>
              <elementText elementTextId="10524">
                <text>https://www.sciencedirect.com/science/article/abs/pii/S0260877408001829</text>
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            <name>Language</name>
            <description>A language of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="10525">
                <text>English</text>
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              <name>Title</name>
              <description>A name given to the resource</description>
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                <elementText elementTextId="10216">
                  <text>Faculty of IT Business</text>
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                <text>Value co-creation and employee service behaviours: The moderating role of trust in employee - hotel relationship</text>
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                <text>Robert Ebo Hinson</text>
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            <description>An account of the resource</description>
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                <text>Value co-creation (VC) is generally considered as having mutually beneficial implications for all actors involved. Nonetheless, emerging evidence on value co-destruction and its consequences on the wellbeing of co-creating actors implies that narrowing down on specific fallouts of this process is needed for managerial interventions. This paper contributes to the value-co-creation literature by exploring the relationship between customer participation in VC on some difficult to detect employee service behaviors: workaholism and fear-based silence. The extent to which employee trust (TRS) in employee – hotel relationship moderates these relations is assessed. While the findings from 422 frontline employee-customer data within luxury hotels in Ghana support a negative effect of VC on fear-based silence and workaholism, TRS buffered these effects. We recommend that VC in service failure and recovery be approached with tact, compassion, and forgiveness.</text>
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            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
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              <elementText elementTextId="10515">
                <text>J. Retailing Consum. Serv.</text>
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            <name>Date</name>
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              <elementText elementTextId="10516">
                <text>2021</text>
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            <description>A related resource from which the described resource is derived</description>
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              <elementText elementTextId="10517">
                <text>https://www.sciencedirect.com/science/article/abs/pii/S0969698921004641</text>
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