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The study sought to assess the nexus between components of perceived justice and satisfaction, trust and loyalty with service recovery.&#13;
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Survey data were gathered from a sample of 300 clients from 8 midscale hotels in Ghana. Partial least squares structural equation modeling was used to test the hypothesized relationships.&#13;
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Perceived distributive justice has no effect on customer satisfaction with service recovery. Interactional justice had the greatest effect on customer satisfaction with service recovery. No significant relationship was found between procedural justice and trust. Also, trust had a significant effect on loyalty post-service recovery.&#13;
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                <text>Universities in Africa are witnessing unprecedented growth; The government is establishing more&#13;
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university places. As well as the increasing numbers of universities in Africa, there are also&#13;
international partnerships with universities in Europe and America, while some other universities&#13;
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strategies of the universities. This process has been extensively researched in literature. This&#13;
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the edited book which explores student choices in Africa. This book on Higher Education&#13;
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the choice of prospective students in Africa to study at a particular university. The authors have&#13;
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                <text>Project delay or untimely project completion is among the very critical or key challenges encountered during the course of any project implementation, being it building project, sewerage project or road project etc. Construction project delay is a global phenomenon in project delivery and has an impact on the otherwise success or failure of any project. In an attempt to tackle this problem, several authors have attempted by undertaking researches but have all yielded little or no significant solutions to the problem both locally and internationally. The issue of delay on construction project has frustrated development process in many nations, has had an immeasurable cost implication to government and the society as a whole, and also had led to loss of reputation of the contracting parties in the project execution. The purpose or objective of this study was to explore the key causes of construction project delays in the road sector of Ghana’s construction industry. The study went further to identify some of the key or important effects of construction delays on the project itself, the stakeholders and society as a whole and how the causes of delays on projects can be solved. In achieving the aim of the study, data were collected from a sample chosen from the Ministry of Finance, Ministry of Road and Highways, Ghana Highway Authority, Road Construction Firms and Consultants who are major stakeholders or players&#13;
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