Enhancing organizational development: The role of green empowerment and participation and inclusive leadership after COVID-19 pandemic
Existing literature demonstrates that inclusive leadership significantly promotes employee work engagement. Nevertheless, research on addressing the connection between inclusive leadership and employee work engagement through the lens of green empowerment in contemporary emerging markets is scarce. The present study draws on the leader-member exchange theory to investigate how inclusive leadership influence employees' green empowerment and work engagement. Using a survey instrument, a quantitative methodology was applied to gather data from 500 public sector employees in Ghana. The hypothesised relationships were analysed using the partial least squares structural equation modelling (PLS-SEM) technique. It was revealed that inclusive leadership directly and positively impacts employee work engagement. Also, green empowerment and participation also positively affect employee …
Evans Sokro, Theresa Obuobisa-Darko, Ophelia Delali Dogbe Zungbey
Determinants of credit rationing to the private sector in Ghana
This study is designed to investigate the rationing behavior of Commercial banks in Ghana, by looking at the effect of chosen variables on the amount of loan realized even in the era of interest rate liberalization. A single equation model involving a categorical random dependent variable, being the amount of loan realized and security value, interest rate, the value of assets, the value of collateral security, net profits, experience in business, sex, age and purpose as the exogenous variables. The exogenous variables are jointly significant in explaining the dependent variable. The results suggest that even though interest rates may be liberalized as a way of ensuring credit allocation, the Commercial Banks would still ration out credit. It is therefore suggested, that there is the need for the government to play an active role in the financial sector and the banks to intensify their monitoring systems of …
Anthony K Ahiawodzi, Frank Gyimah Sackey
Conflict among teachers in junior high schools in a developing country
The study examined the causes and effects of conflict on teachers' performance in the Tema metropolis of Ghana. Research design used was descriptive survey, with the main data collection instrument being questionnaire. Data was collected from a sample of three hundred and five (305) respondents who were randomly and purposively selected. The data was analysed using SPSS. The results indicate that conflicts were caused by personal and structural factors. The dominant personal factor was differences in perception whilst the dominant structural factor was sharing of common and limited resources. Furthermore, findings indicate that negative effects of conflict were higher than positive effects. The dominant conflict management strategy adopted was integrating whilst compromising was the least adopted. Based on the findings, it is recommended that the Ghana Education Service (GES) should organise workshops, seminars and other educational programmes on conflict for teachers.
Managing employees’ health, safety and anxiety in a pandemic
Purpose This paper identifies and discusses the strategies adopted by a manufacturing company to manage its national and international employees' anxiety, health and safety with the onset of the COVID-19 pandemic, to fill a current research gap. Design/methodology/approach This paper uses the qualitative method to identify the strategies employed by a manufacturing company to manage its employees' anxiety, health and safety during the COVID-19 pandemic. Thematic analysis of data from fourteen semi-structured interviews is presented. Findings Results from the data analysed show that five strategies that help manage employees' health, safety and anxiety are - enhanced communication, formulation and enforcement of policies, rules and regulation, education and training, and management commitment. The findings indicate that the implementation of these strategies does not lead to a negative effect and …
Leadership and employee satisfaction in the Ghanaian banking sector
The study was carried out with the purpose of investigating the relationship between leadership and employee satisfaction in the banking industry in Ghana. A questionnaire consisting of three (3) sections was used for the study. Section one of the questionnaire solicited information on demographic characteristics of respondents, section two dealt with the Job Satisfaction Survey (JSS) while the third section dealt with the Multifactor Leadership Questionnaire (MLQ). A total of 200 questionnaires were circulated to randomly selected respondents from both private and public banks in the Accra Metropolis of Ghana, out of which 150 were returned showing a return rate of 75% and out of that 140 were usable. The findings of the study were that there was positive relationship between leadership styles and job satisfaction. The results further indicated that inspirational motivation which is a type of transformational leadership, management by exception and laissezfair which are types of transactional leadership positively and significantly affected job satisfaction. Thus, leadership styles of managers impact on satisfaction of banking employees so managers should exhibit good leadership.
Ernest Obuobisa-Darko, Theresa Obuobisa-Darko
Human Resource development climate and employee engagement in developing countries
The purpose of the paper is to identify the specific dimensions of Human Resource Development Climate (HRDC) that significantly affect Employee Engagement (EE). It places the importance of HRDC in enhancing EE within the public sector in a developing country and finds answer to the question on the dimension of HRDC that causes employees to be engaged. The paper uses a self-designed questionnaire, made up of Rao and Abraham (1990) HRD Climate survey and Utrecht Work Engagement Scale by Schaufeli et al., (2002) to gather data from 355 respondents and analysed using multiple regression. Based on the data analysed, results showed that HRDC has a positive and significant effect on employee engagement. Additionally, it was found that employees are highly engaged in situations where their organisation exhibits the HR Mechanism dimension of HRDC. The limitation is, it did not focus on the entire public sector but focused on civil servant. It is therefore recommended that further studies could be carried out with focus on other public sector organisations to confirm or refute the findings. This study adds to the limited literature on HRDC and EE in public sector organisations in a developing country. This finding brings to bear the major dimension of HRDC that managers should focus on to improve employee engagement in a developing country where there exist a high power distance culture.
Theresa Obuobisa-Darko, Victoria Tsedzah
Canadian Center of Science and Education
Leadership style and employee behaviour: A reciprocal relationship
An effective leader is one who has a purpose and is able to influence his followers to enable them achieve that goal successfully. This paper adopted the literature review research method to look at the cause and effect relationship between the leader and followers. Information was collected from multiple databases as well as textbooks. Areas considered included the definition of leadership and the cause and effect relationship between leaders and followers, by identifying the influence leaders have on employee behaviour, specifically performance and voluntary turnover. It was identified that Leadership, explained as a systematic process where individual (s) influence (s) others towards the achievement of desired goals in interpersonal relationship, has influence on employees, specifically their performance and voluntary turnover. For further studies, it is suggested that data is gathered and analysed to confirm or refute the finding of this relationship between leaders and their followers in both private and public sector organisations.
Kwame Ameyaw Domfeh, Theresa Obuobisa-Darko, Lawrence Offei Asare
Assessing students’ satisfaction: An approach to help improve services rendered to university students
Knowing student’s level of satisfaction is of vital importance in this current competitive environment where as many as fifty six (56) private universities have been established in Ghana within the last fifteen (15) years with each assertively looking for students. The study adopted a descriptive survey approach to conduct the study in Methodist University College Ghana, which is a private university. A modified Penn State Student Satisfaction Questionnaire was used to collect data from 428 respondents who were selected using the simple random sampling technique. Generally, students satisfaction with the various facilities and services require attention especially student services [Eta=. 522, Sig=. 056]. Based on the findings, it is suggested that the following should be put in place to improve students’ satisfaction: more lecture halls, improvement in the sanitation facilities, improvement in the lecturer-student relationship and online registration among others. Implications of these findings and future research directions are also discussed.
Victoria Adzoa Tsedzah, Theresa Obuobisa-Darko
Psychological impact of COVID-19 pandemic and turnover intention: The moderating effect of employee work engagement
The study aimed to understand the relationship between the psychological impact of the COVID-19 pandemic and turnover intention and the moderating role of employee engagement. Data were collected via a structured questionnaire through both hand deliveries of printed questionnaires and Google docs from 187 frontline employees in the Ghanaian public sector. The hypotheses were tested using structural equation modeling. There exists a positive and significant relationship between the COVID-19 pandemic and employee turnover intentions. Out of the three dimensions of work engagement, vigor had a significant negative moderating effect on the relationship between psychological impact and turnover intentions. This implies that the positive effect of the psychological impact of COVID-19 on turnover intentions is minimized, where employees have high levels of energy and mental resilience while working …
Leader behaviour to achieve employee engagement in Ghana: A qualitative study
Purpose The purpose of this paper is to identify the behaviour of leaders that enhances employee engagement (EE) in organisations. It locates the importance of EE and the role leaders play within the public sector in a developing country and finds answer to the question on the behaviour of the leader that causes employees to be engaged. Design/methodology/approach The paper uses qualitative method to identify the behaviour of leaders that causes and enhances employees to be engaged. It proposes a framework outlining what the leader does to ensure EE. Findings Based on results of data analysed, six behaviours of leaders were identified: seeking employee welfare and caring; openness and information flow; conscientiousness; good and cordial relationship; fairness and trust and lastly involvement in decision making. Research limitations/implications Limitation of the study was that it did not focus on the …
Theresa Obuobisa-Darko, Kwame Ameyaw Domfeh