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Organisations are developing interest in the effective management of their employees’ performance in today’s competitive environment. Effective leadership has become increasingly necessary for organisations who are interested in improving employee…

Purpose
This study aims to explore the role customer satisfaction play in mediating the nexus between commitment, trust, relative dependence and customer loyalty from an emerging market context under a business-to-business (B2B)…

Many companies seem to have destroyed shareholder's wealth over a period of time and only a few have positively contributed to their wealth. With the help of Economic Value Added (EVA) and Market Value Added (MVA) which tell what the institution is…

The Government of Ghana stresses the need for diversifying the nation's economic structure so emphasizes on the important role of the cocoa sector was made and a target of achieving one million metric tons of cocoa output by 2010 (NDPC 2006; IITA…