This research work sought to perform an evaluation of how effective IT Service Operation plays out in service-based organizations in Ghana using Information Technology Infrastructure Library (ITIL) version 3 framework. The main objective was to…
The use of information system in the maritime industry and most especially in Ghana Ports and Habours provides the organisation with a much-improved service as well as efficiency and effectiveness of personnel. The success derived from Information…
The study assessed the various maintenance practices available at MODEC Ghana and top management support and contribution to operational performance. In order to assess the effects that the quality of maintenance management practices has operational…
Due to the rapid growth of computer system and Internet, network security became crucial issue for most organizations. Mostly organizations increase usage of different tools and methods to secure their network due to the increase of security threats.…