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                <text>Leaders’ behaviour as a determinant of employee performance in Ghana: The mediating role of employee engagement</text>
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                <text>Theresa Obuobisa-Darko</text>
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                <text>The study aimed at identifying if engaged employees mediate the relationship between leader behaviour and employee task performance within the public sector in a developing country with unique cultural characteristics. Data gathered from 411 permanent employees was analysed using partial least square-structural equation modelling (PLS-SEM) technique. Results showed that employee engagement mediates partially the relationship between transformational leader behaviour and employee task performance unlike the relationship between transactional leader behaviour and employee task performance. Transformational leader behaviour was identified as the key leader behaviour that causes employees to be engaged. Practical and managerial implications are discussed.</text>
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                <text>Managing employees’ health, safety and anxiety in a pandemic</text>
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                <text>Purpose&#13;
This paper identifies and discusses the strategies adopted by a manufacturing company to manage its national and international employees' anxiety, health and safety with the onset of the COVID-19 pandemic, to fill a current research gap.&#13;
Design/methodology/approach&#13;
This paper uses the qualitative method to identify the strategies employed by a manufacturing company to manage its employees' anxiety, health and safety during the COVID-19 pandemic. Thematic analysis of data from fourteen semi-structured interviews is presented.&#13;
Findings&#13;
Results from the data analysed show that five strategies that help manage employees' health, safety and anxiety are - enhanced communication, formulation and enforcement of policies, rules and regulation, education and training, and management commitment. The findings indicate that the implementation of these strategies does not lead to a negative effect and …</text>
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                <text>The study examined the causes and effects of conflict on teachers' performance in the Tema metropolis of Ghana. Research design used was descriptive survey, with the main data collection instrument being questionnaire. Data was collected from a sample of three hundred and five (305) respondents who were randomly and purposively selected. The data was analysed using SPSS. The results indicate that conflicts were caused by personal and structural factors. The dominant personal factor was differences in perception whilst the dominant structural factor was sharing of common and limited resources. Furthermore, findings indicate that negative effects of conflict were higher than positive effects. The dominant conflict management strategy adopted was integrating whilst compromising was the least adopted. Based on the findings, it is recommended that the Ghana Education Service (GES) should organise workshops, seminars and other educational programmes on conflict for teachers.</text>
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Entrepreneurial Leadership: The Best Promoter of Employee Engagement and Innovative Behaviour for Organisational Success</text>
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                <text>Theresa Obuobisa-Darko</text>
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                <text>Using the social exchange theory, the paper explains why Entrepreneurial leadership influences employee engagement and employee's innovative behaviour towards organisation success. Findings indicate that entrepreneurial leaders influence employee engagement and employee innovative behaviour because of their People, Learning and Purpose oriented mindset. These enable the leader to influence employees positively and the employees reciprocate by being engaged, thus strive to achieve goals, work with vigour, dedication and absorbed and exhibit innovative behaviour by generating new ideas, promote and implement them for organisation success. The chapter makes a novel theoretical contribution by utilizing social exchange theory to explain the relationship between entrepreneurial leadership, employee engagement and employee's innovative behaviour. A model is developed to guide future …</text>
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                <text>The United States has had a long association with labor unions. Among the pioneers was the National Association of Letter Carriers, which lobbied Congress to pass an 8-h workday in 1888. Unions were also responsible for passing important legislation such as the Lloyd-La Follette Act (1912), the Retirement Act (1920), and the Classification Act (1923), which supported employee rights. These and other laws demonstrate the importance of labor unions in personnel management. Overall, unions are tasked with negotiating for better wages and benefits. In addition, unions work toward the elimination of arbitrariness in employer actions. Although organizing has benefits to employees, there are also consequences for unionization. Primarily, unions tend to drive up organizational costs and frequently cause disruptions, especially if they resort to work stoppage and strikes. Strikes have had the tendency to lower public …</text>
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                <text>Managing employee engagement in crisis situations in developing countries: The case for responsible leadership in the public sector in Ghana</text>
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                <text>Theresa Obuobisa-Darko, Emelia Amoako Asiedu, Frank Ohemeng, Kenneth Parku</text>
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                <text>Responsible leaders (RL) play a significant role in ensuring employee engagement and their successful management during crisis. Guided by the Protection Motivation Theory (PMT), the purpose of the study is to identify the dominant characteristics of Responsible Leaders (RL) and how these ensure employee engagement during crisis situation to contribute to theory, practice, and knowledge. The research is quantitative and used a questionnaire to collect data from 132 respondents in the public sector and analysed using structural equation model (SEM). Results showed that degree to which responsible leaders think and operate relationally is the most dominant characteristic which help build employees’ engagement in crisis situation in the public sector. The paper concludes with the limitations and recommendations for future research.</text>
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                <text>Responsible leaders (RL) play a significant role in ensuring employee engagement and their successful management during crisis. Guided by the Protection Motivation Theory (PMT), the purpose of the study is to identify the dominant characteristics of Responsible Leaders (RL) and how these ensure employee engagement during crisis situation to contribute to theory, practice, and knowledge. The research is quantitative and used a questionnaire to collect data from 132 respondents in the public sector and analysed using structural equation model (SEM). Results showed that degree to which responsible leaders think and operate relationally is the most dominant characteristic which help build employees’ engagement in crisis situation in the public sector. The paper concludes with the limitations and recommendations for future research.</text>
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                <text>The study aimed to understand the relationship between the psychological impact of the COVID-19 pandemic and turnover intention and the moderating role of employee engagement. Data were collected via a structured questionnaire through both hand deliveries of printed questionnaires and Google docs from 187 frontline employees in the Ghanaian public sector. The hypotheses were tested using structural equation modeling. There exists a positive and significant relationship between the COVID-19 pandemic and employee turnover intentions. Out of the three dimensions of work engagement, vigor had a significant negative moderating effect on the relationship between psychological impact and turnover intentions. This implies that the positive effect of the psychological impact of COVID-19 on turnover intentions is minimized, where employees have high levels of energy and mental resilience while working …</text>
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                <text>Diversity and Employee Engagement in the 21st Century Organisation: A Focus on Inclusive Leadership</text>
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                <text>Globalisation has affected the work environment, leading to an increase in the workforce. Workforce diversity describes ways employees differ by way of values, beliefs, experiences, backgrounds, preferences, and behaviours. While organisational success depends on effective management of its workforce by leaders, the adoption of appropriate leadership style, like inclusive leadership, has become one of the strategic mechanisms to manage the diverse workforce in the 21st century organisation. Inclusive leadership, a relational leadership style, tends to be open, accessible, available, self-aware, committed, collaborative and culturally intelligent. Premised on social exchange theory, these unique characteristics make the diverse subordinates of inclusive leaders feel valued and reciprocate by being dedicated, absorbed, and working with vigour. The chapter advocates for inclusive leadership style as the preferred …</text>
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                <text>The coronavirus disease (COVID-19) has resulted in a volatile, uncertain, complex and ambiguous (VUCA) work environment for employees. This environment has created a situation that has brought fairness into the fore, especially with respect to how employees should be managed to ensure that organisations function smoothly. This is more important in the public sector, which has become the focal point for policy development and programme implementation to meet the exigencies of the time. At the same time, ensuring organisational fairness, demands that leadership is conscious about the needs of employees and to treat them fairly. What sort of leadership then is needed in such an environment? The chapter advocates for responsible leadership as better leadership style in enhancing organisational fairness in this environment.</text>
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